JKC Coleraine

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JKC Coleraine

Coronavirus (COVID-19).

BMW Warranty and Service Pack Updates.

BMW and JKC Coleraine are committed to supporting our customers affected by the temporary closure of our business during the enforced Coronavirus (COVID-19) restrictions.

As such, the below measures have been put in place to aid our service customers during this period of uncertainty;

Customers requiring a service.

Our vehicles use condition-based servicing (CBS) to actively monitor when your vehicle requires a service. To maintain the BMW warranty customers should ensure their vehicle is serviced as close as possible to the expected service schedule. However, we understand due to the current enforced closures this will not be possible.

If your vehicle is due a service during the closures enforced by Coronavirus (COVID-19) you can rest assured that your warranty will be unaffected by the disruption. All cars serviced within 3 months or 2,000 miles (whichever is earlier) of the service indicator will still be protected by any applicable warranty.

Customers with a warranty due to expire.

If your warranty is due to expire during the Coronavirus (COVID-19) closures (applicable 14th March 2020 onwards), BMW will extend your warranty coverage until 30th June 2020. End of warranty checks during this period will also be fulfilled.

Customers with a Service Pack due to expire.

If your BMW 'Service Inclusive' service pack is due to expire between 14th March and 30th June 2020, BMW will honour any existing service due under the pack during the Coronavirus (COVID-19) closures.

If you would like to discuss the above further, please don't hesitate to contact our Service Manager on 028 7035 5222.


 

Niall MacFlynn | Head of Business