THE START OF A NEW ERA THE BMW iX3.
OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 104 comments received in the last 90 days.
27 May 2026
JKC were as always excellent to deal with.
Response from JKC
Thank you for your kind feedback...delighted to hear the team looked after you so well! Niall MacFlynn - Head of Business
21 May 2026
Have dealt with many other BMW retailers but JKC were by far outstanding in all aspects of my contacts... exceptional. Words cannot express how pleased I am.
Response from JKC
So pleased to receive your positive comments...and to hear that the team delivered a wonderful experience - thank you! Niall MacFlynn - Head of Business
03 May 2026
I have been with this Dealership, JKC Coleraine since 2014. They are very professional yet friendly and nothing is too much trouble. Always greeted and made to feel important. Simply would not go elsewhere.
Response from JKC
Delighted to receive your kind & positive feedback...thank you for your continued loyalty to both JKC and the BMW brand! Niall MacFlynn - Head of Business
07 April 2026
As usual I was treated with the utmost respect at every step of the process of buying a new car. Every aspect was fully explained with time taken to ensure I understood and was happy with my purchase. Many thanks to Niall, Ryan, Holly and Patrick
Response from JKC
Thank you for your kind feedback and indeed for your continued loyalty to both JKC and the BMW brand. Delighted to hear the team delivered a great experience! Niall MacFlynn - Head of Business
02 April 2026
Good coms and car delivered as promised
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
01 April 2026
Quality of information on new car Range of Finance Options available Involvement & interest of H of B to close the deal. Speed of Delivery Quality of IT demonstrated by AW to compare & contrast various options on Models.
Response from JKC
Delighted to hear you enjoyed a 5 Star experience! Niall MacFlynn - Head of Business
29 March 2026
Nothing was too much trouble for Aaron at JKC
Response from JKC
Pleased to hear Aaron looked after you well! Niall MacFlynn - Head of Business
25 March 2026
The sales person listened to what I wanted, was extremely competent and had excellent inter personal skills.
Response from JKC
Delighted to hear you had a great buying experience...welcome to JKC! Niall MacFlynn - Head of Business
15 March 2026
Very helpful and informative
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
28 May 2026
top service
Response from JKC
Thank you! Niall MacFlynn - Head of Business
27 May 2026
Car back in again yesterday. Yellow Light coming on again. Only had car 2 months but it has had to be left in with BMW twice now. This time I do not have my car for at least 3 days as some required part is due in tomorrow. Car only a year old.
27 May 2026
From the telephone contact, through the online booking, drop off and collection the service and communication was excellent.
27 May 2026
My car was collected, I had a car in replacement if I needed it.
27 May 2026
Provide a great service and they valet the car ??
Response from JKC
Delighted to hear the team looked after you - and your car - so well! Niall MacFlynn - Head of Business
25 May 2026
Fast, friendly and kept me I formed
Response from JKC
Pleased to hear you had a great experience! Niall MacFlynn - Head of Business
23 May 2026
Car pick up is definite clincher. Drivers excellent.
Response from JKC
Delighted to hear you found our collection & delivery service useful....at JKC, we always go the extra mile! Niall MacFlynn - Head of Business
23 May 2026
Pleasant, efficient staff. Everything done on time, like clockwork. Comfortable waiting area
Response from JKC
Your kind & positive feedback is very much appreciated...thank you! Niall MacFlynn - Head of Business
19 May 2026
Long wait time to get my courtesy car
Response from JKC
I understand our Service Manager has been in touch to confirm that the reason for the delay on the day was due to you arriving 2 hours later than your booked appointment. Niall MacFlynn - Head of Business
19 May 2026
Dealt with the fault as anticipated.
Response from JKC
Pleased to hear the team got the job done! Niall MacFlynn - Head of Business
FIND JKC BMW
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 028 7035 5222
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 028 7035 5222
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 028 7035 5222
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
Address
- 1-9 Millburn Road, Coleraine, Northern Ireland, BT52 1QS
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 028 7035 5222
Coleraine as well as surrounding areas including Ballymoney, Ballycastle, Portrush and Castlederg
28 May 2026
Great car and excellent dealership staff.
Response from JKC
Pleased to hear the team delivered an excellent experience! Niall MacFlynn - Head of Business