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ABOUT JKC.

Find out more about what we do and our team.

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Meet the team

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Niall Macflynn

Head of Business
  • Department Management Team

Ashley Hay

Company Accountant
  • Department Management Team

Andrew Hutchinson

New BMW Sales Manager
  • Department Management Team

Craig Martin

Used BMW Sales Manager
  • Department Management Team

Genny Doherty

Service & Warranty Manager
  • Department Management Team

Gary Jackson

Parts Manager
  • Department Management Team

Marie Gregg

Meet & Greet
  • Department New BMW Sales Team

Alex Black

Reception

Angela O'Brien

Sales Admin
  • Department New BMW Sales Team

Ryan Whyte

BMW Sales
  • Department New BMW Sales Team

Michael McManus

BMW Sales
  • Department New BMW Sales Team

Richard Kernohan

BMW Sales
  • Department New BMW Sales Team

Stephen Millar

BMW Genuis
  • Department New BMW Sales Team

Jane Cassidy

Business Manager
  • Department BMW Approved Used Cars

Sarah Griffin

Sales Admin
  • Department BMW Approved Used Cars

Des Hassan

Used BMW Sales
  • Department BMW Approved Used Cars

Adrian McFarland

Used BMW Sales
  • Department BMW Approved Used Cars

Jonathan Henderson

Used BMW Sales
  • Department BMW Approved Used Cars

Charlene McMenemy

Used BMW Sales
  • Department BMW Approved Used Cars

Stephen Hyndman

BMW Service Advisor
  • Department Aftersales Team

Aidan Quiqley

BMW Service Advisor
  • Department Aftersales Team

Jason Robinson

BMW Service Advisor
  • Department Aftersales Team

Stephen Cook

BMW Parts Advisor
  • Department Parts Team

Gerard McGill

BMW Parts Advisor
  • Department Parts Team

Reece White

BMW Parts Advisor
  • Department Parts Team

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Lovely people to deal with

Service
Thank you for your kind words! Delighted to hear we looked after you well. Niall MacFlynn - Head of Business

Very satisfied, nothing seems to be too much bother.

Service
Our teams will ALWAYS go the extra mile to ensure you are completely satisfied, so it's great to receive your comments. Thank you! Niall MacFlynn - Head of Business

Contacted by JKC appointment made and car serviced, washed and interior cleaned.

Service
Delighted to hear we delivered the complete package! Niall MacFlynn - Head of Business

This dealership is very nice and so are the staff. When you walk in you know that the place is quality. They are very professional and the seating area is a nice place to wait on my car and the coffee and cake is delicious.

Service
Thank you for your positive feedback and kind words with regard to our staff and our facility, both of which we are very proud of! Delighted to hear you had a good experience! Niall MacFlynn - Head of Business

car was dropped off and loan car had been waiting for me straight and it was 8.25am in the morning. everyone was willing to help, not only the service counter staff

Service
Great to hear we were prepared for your arrival and everything went exactly to plan! Niall MacFlynn - Head of Business

Excellent all round... my car was collected from my work place and I was given a new X1 automatic to use which was important me as I don’t like manual and my car returned next day!

Service
Great to hear you had an excellent experience and our complimentary collection & delivery service worked well for you! Niall MacFlynn - Head of Business

Always looked after well and informed what's happening

Service
Delighted to hear we kept you up-to-date throughout your visit! Niall MacFlynn - Head of Business

The technicians, through the front desk staff, alerted me to what was required on my BMW 320D, and we agreed date for the jobs to be carried out. One of the parts was for a different model, but we agreed a new date, and got work carried out.

Service
Thank you for the positive feedback regarding your recent visit. Apologies for the wrong part arriving which we weren't aware of until the day of your visit. Great to hear we were able to reschedule without causing you any inconvenience! Niall MacFlynn - Head of Business

Efficent and helpful

Service
Great to hear that...thank you! Niall MacFlynn - Head of Business

My service experience was dealt with very professionally.

Service
Delighted to hear our team looked after you so well! Niall MacFlynn - Head of Business

PAST EXPERIENCE EXCELLANT CUSTOMER SERVICE.

Service
Delighted to hear we are consistently looking after you well! Niall MacFlynn - Head of Business

very welcoming- helpful and interested

Service
As a business, we constantly focus on improving the customer experience from the very moment you arrive, so it's great to hear you received a warm welcome! Niall MacFlynn - Head of Business

Issues checked out and outcome reported back

Service
Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business

As above..

Service

Service done in a timely fashion and fully updated throughout

Service
Thank you for your comments. Delighted to hear you had a good experience! Niall MacFlynn - Head of Business

Always the best. Consistent and friendly.

Service
Many thanks for your kind words. They are much appreciated! Niall MacFlynn - Head of Business

Hassle free and very pleasant

Service
Exactly how it should be! Great to hear that, thank you! Niall MacFlynn - Head of Business

All needs were catered. Michael McManus guided me through the entire process with ease & expertise. He immediately addressed my concerns and sorted any issues urgently. I appreciated his help, time & all of this was done in an affable & friendly way

Service
Thank you for those kind & positive comments. You're in great hands with Michael who really knows how to look after the customer...a fantastic asset to the team here at JKC! Niall MacFlynn - Head of Business

Friendly staffEfficiency of the operationCar was valleted and washed at collectionService completed in timely fashionFollowup call to see if all was ok

Service
Great to hear everything went so well! Thank you for taking the time to provide feedback; your comments are very much appreciated! Niall MacFlynn - Head of Business

Service was excellent as always, staff are always very polite, friendly and helpful.

Service
Thank you for your kind and generous words regarding our staff! Delighted to hear we're consistent in delivering a premium customer experience! Niall MacFlynn - Head of Business

Tried very hard to resolve an issue I had

Service
Great to hear we were able to resolve the issue with your X5 and our team provided good customer service throughout your visit! Niall MacFlynn - Head of Business

Very quick service and very obliging staff.

Service
Delighted to hear the team looked after you well. Thank you! Niall MacFlynn - Head of Business

From the greeting I received on entering until completion of the service I was made to feel somewhat special.

Service
Our staff will always go the extra mile to ensure you have the best customer experience possible, so we really appreciate your comments....thank you! Niall MacFlynn - Head of Business

As above great service and excellent staff

Service
Thank you! Niall MacFlynn - Head of Business

Problem free from start to finish,and the car was returned and ready to go at the promised time.

Service
"Do what you said you would do" - it works every time! Thank you for your comments. Niall MacFlynn - Head of Business

I always get first class service at JKC and all the staff are so friendly and helpful.

Service
Delighted to hear your experiences at JKC are consistently first class! Thank you also for your kind comments regarding our staff. Niall MacFlynn - Head of Business

Staff were great, very courteous and helpful but I was told the problem I had was fixed and within 5 minutes of leaving the garage the fault had returned and now I am being told that I must replace the turbo even though a separate part is faulty

Service
Our diagnostic check revealed an issue with your turbo. As you did not give us the authorisation to replace the turbo, the car was returned to you as it was. Apologies if you feel we could have handled this better. Thank you for taking my call to discuss your experience and thank you for your kind comments regarding our staff. Niall MacFlynn - Head of Business

Was taken on time and all work carried out correctly

Service
It's always great to hear that we've done a good job! Thank you for taking the time to provide feedback. Niall MacFlynn - Head of Business

On schedule

Sales
Thank you! At JKC, we will always deliver whenever - and wherever - it suits the customer. Niall MacFlynn - Head of Business

Salesman very courteous and explained everything very well.

Sales
Thank you for your feedback. Delighted to hear we provided you with a professional and customer centric experience! Niall MacFlynn - Head of Business

The purchase was carried out professionally by Ryan. Danielle explained to me the various components and I know that she is there if I need further explanation. I thank Ryan for all his advice and help and Danielle for her friendliness and patience.

Sales
Delighted to hear that Ryan & Danielle looked after you so well! At JKC, our people are the difference! Niall MacFlynn - Head of Business

I found the staff friendly and very helpful. They made me feel at ease and took time to answer any questions I had. They made me feel valued.

Sales
Delighted to hear you had a good experience. Every aspect of our business is built around the customer so it's great to read your comments...thank you! Niall MacFlynn - Head of Business

Pleasant staff, clean and tidy, complimentary tea/coffee.Hand over was especially satisfactory.Felt no rush and plenty of time to ask questions.

Sales
Thank you for your kind words and positive feedback. I'm delighted to hear our team looked after you well! Niall MacFlynn - Head of Business

This is a 'well oiled machine',everything is of the highest standard and so well appointed that you couldn't help but be impressed.

Sales
Thank you! Your kinds words are very much appreciated. Delighted to hear you had a premium customer experience. Welcome to JKC! Niall MacFlynn - Head of Business

Fantastic service and attention to detail by Ryan Whyte

Sales
Delighted to hear Ryan looked after you so well! Thank you for your comments. Niall MacFlynn - Head of Business