THE START OF A NEW ERA THE BMW iX3.
OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
206 ratings and 120 comments received in the last 90 days.
06 September 2025
Very knowledgeable and professional staff, who went out of their way to answer any queries we had about our new purchase
Response from JKC
Pleased to hear the team looked after you so well! Niall MacFlynn - Head of Business
04 September 2025
Delivery of car was late and told various stories of why this happened
Response from JKC
Sincere apologies for the delay with your New BMW. I understand our Sales Manager has been in touch to discuss your feedback in detail and confirm the timeline of events that led to the delay. Niall MacFlynn - Head of Business
15 August 2025
Salesman Reese Murphy made it all so easy so much so that once he made a valuation on my own car much of of the purchase on the new car was done over the telephone
Response from JKC
Delighted to hear Rees really made a difference...welcome to JKC! Niall MacFlynn - Head of Business
11 August 2025
I thouroughly enjoyed all my visits
Response from JKC
That's great to hear...thank you for choosing JKC for your New BMW! Niall MacFlynn - Head of Business
29 July 2025
I had a great experience buying my new car from JKC. Aaron the salesman was recommended by a previous customer. Aaron was very welcoming & friendly, he kept in touch right through to delivery. I also recommend Aaron to anyone looking for a new BMW.
Response from JKC
Thank you...your kind & positive feedback is very much appreciated. Delighted to hear Aaron delivered an excellent experience...welcome to JKC! Niall MacFlynn - Head of Business
29 July 2025
Very professional service.
Response from JKC
Thank you! Niall MacFlynn - Head of Business
26 July 2025
Cara could not do enough for us a super salesperson.From start to finish ! Would definitely recommend her !
Response from JKC
Thank you for your kind & positive feedback in regard to Cara...a very valued member of our team who really knows how to look after the customer! Niall MacFlynn - Head of Business
21 July 2025
Staff at JKC were extremely helpful and made my decision easier to purchase a BMW.
Response from JKC
At JKC, our incredible team really do make the difference...so it's great to receive your comment - thank you! Niall MacFlynn - Head of Business
09 July 2025
Very pleased
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
07 September 2025
Service at JKC has always been exceptional which is why I continue to buy BMW over other car manufacturers
06 September 2025
Very satisfied
06 September 2025
Outstanding service from start to finish
06 September 2025
Attention to detail and explanation on all products replaced.
05 September 2025
Took too long for the service to be carried out, even though I was told when I booked the car in it would be prioritised as I had to wait on the car.
04 September 2025
Always keeps ne up to date Even though out of warranty they discussed the cost with BMW who agreed to fund the investigation into the electronic fault
03 September 2025
Work done under warranty still not repaired and have wrong home address
Response from JKC
I understand our Service Manager has been in touch to arrange for the issue to be reinvestigated - and to confirm that the address was noted exactly as you provided it. Niall MacFlynn - Head of Business
03 September 2025
Everything was done as agreed -on time
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
02 September 2025
No issues and good communication.
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
29 August 2025
The JKC service was excellent (5 Star) however the response from BMW was very disappointing
07 September 2025
Although I was late, Aaron stayed on and made sure everything was ok and the handover was completed successfully.
Response from JKC
Delighted to hear Aaron went the extra mile to deliver a 5 Star Experience...welcome to JKC! Niall MacFlynn - Head of Business