Car was collected and returned to my home and a replacement BMW left for our use , we did not use it but it was a nice customer service touch.
We'll never leave you stranded at JKC! Niall MacFlynn - Head of Business
Excellent. Very professional throughout
Thank you! Niall MacFlynn - Head of Business
JKC met my requirements and carried out the service thoroughly, very satisfied.
Delighted to receive your positive feedback. Thank you! Niall MacFlynn - Head of Business
First time no complaints
Welcome to JKC! Niall MacFlynn - Head of Business
The service provided was excellent. The car was collected from and delivered back to my home and I had the use of a courtesy car.
Delighted to hear you found our complimentary collection & delivery service convenient! Niall MacFlynn - Head of Business
hassle free interaction and pleasant surroundings
Pleased to hear you had a good experience and everything went smoothly. Niall MacFlynn - Head of Business
Customer service excellent. Explain everything clearly and precisely
Thank you. Delighted to hear the team looked after you well! Niall MacFlynn - Head of Business
Aidan was extremely helpful and ensured an excellent customer experience.
Delighted to hear Aidan looked after you so well! Niall MacFlynn - Head of Business
JKC's staff are knowledgable, listen, and give exceptional service , with great attention to detail.
Your kind words & positive feedback is very much appreciated. Thank you! Niall MacFlynn - Head of Business
Staff were very efficient.
Efficient and friendly staff
Thank you for your kind words! Niall MacFlynn - Head of Business
All the staff involved were excellent.
That's great to hear...many thanks for your positive feedback! Niall MacFlynn - Head of Business
My car was accepted quickly for service, a loan car provided and the service was completed exactly on time. Friendly helpful staff from booking in phonecall to collecting my car - excellent!
Delighted to hear you had an excellent experience - from start to finish! Niall MacFlynn - Head of Business
Staff were friendly and the service was completed in the allocated time.
Great to hear the team looked after you well! Niall MacFlynn - Head of Business
From collection of the car to delivery everything was great. Loan car is great to have aswell.
Excellent, friendly and solve my issues in a very approachable, professional manner.
The video etc
Great to hear you enjoyed the video! Niall MacFlynn - Head of Business
VERY PROFFESIONAL .
Thank you! Niall MacFlynn - Head of Business
No issues on return of vehicle
That's great to hear - thank you! Niall MacFlynn - Head of Business
Apart from the work carried out , my satisfaction level was almost entirely down to the way the staff made sure that I was kept informed and satisfied with the outcome.
Delighted to hear the team looked after you well. Your positive feedback is very much appreciated! Niall MacFlynn - Head of Business
just very helpful
That's a delight to hear...thank you! Niall MacFlynn - Head of Business
Very satisfied
That's great to hear! Niall MacFlynn - Head of Business
Attention to details together with the personal , friendly service.
Thank you! Delighted to hear you had a good experience. Niall MacFlynn - Head of Business
Courtesy car made available at service recently
We'll always keep you mobile where possible! Niall MacFlynn - Head of Business
quick, efficent and well communicated all the way
Great to hear the team looked after you well throughout your visit! Niall MacFlynn - Head of Business
Flawless service
Thank you! Niall MacFlynn - Head of Business
Absolutely world class service, staff are of the upmost standard and friendliness and the centre is truly world class.
Your kind words are very much appreciated...thank you! Niall MacFlynn - Head of Business
Find the servicing costs very expensive
Thank you for your honest feedback. Rest assured, we are fully committed to providing a premium service using genuine BMW Parts and factory trained technicians to ensure your BMW receives the best possible care - whilst offering the best value for money. Niall MacFlynn - Head of Business
Easy, hassle free service
That's great to hear...thank you for your positive feedback! Niall MacFlynn - Head of Business
The whole experience was very professional and friendly
Exactly how it should be! Your comments are appreciated, many thanks. Niall MacFlynn - Head of Business
Guys know how to look after customer
Thank you! Niall MacFlynn - Head of Business
JKC couldn't have done more for us. They kept us informed constantly and were very professional. We required a loan car and that was supplied without quibble or issue. Everything was excellent.
Thank you for your kind & positive feedback. Delighted to hear the team looked after you well and kept you mobile throughout your visit! Niall MacFlynn - Head of Business
Could not have been better
That's quite a statement...thank you! Niall MacFlynn - Head of Business
Polite and helpful people
Thank you for your kind words. Niall MacFlynn - Head of Business
Very professional
Thank you! Niall MacFlynn - Head of Business
Was given information at every stage of progress.
Good communication is key in this business so it's great to receive your positive feedback. Niall MacFlynn - Head of Business
Hassle free
Just how it should be...thank you! Niall MacFlynn - Head of Business
Very good car completely checked over
Great to hear everything went well! Niall MacFlynn - Head of Business
Extremely satisfied Minimum waiting time Adhered to covid regulations so felt safe whilst waiting Refreshments provided
Thank you...your positive feedback is very much appreciated, especially with regard to our COVID-19 measures; it's very reassuring to hear that you felt safe whilst waiting on-site. Niall MacFlynn - Head of Business
Talked over all work and carried out 100%
Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business
My 535iGT developed an overheating engine. It was collected at my home on a low-loader lorry and I was given a beautiful courtesy car. Some parts had to come from Germany and during this delay, I was given two further courtesy cars free of charge.
Everything sorted perfectly. Very professional and friendly staff.
Thank you for your kind comments. Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business
Friendly staff
Thank you! Niall MacFlynn - Head of Business
Staff very Friendly, nothing is a problem. Best BMW dealership I have visited.
That's quite a statement...thank you! Niall MacFlynn - Head of Business
Problem quickly identified, information communicated to me immediately, I was kept in the loop throughout. Courtesy car offered
Delighted to hear the team looked after you well throughout your visit! Niall MacFlynn - Head of Business
Happy with the experience. Nothing to complain.
That's great to hear, thank you! Niall MacFlynn - Head of Business
Very helpful
Thank you! Niall MacFlynn - Head of Business
Work completed to my satisfaction and within time frame.
Great to hear we got the job done...on time! Niall MacFlynn - Head of Business
1st class service every time. If it wasn't for the fantastic service I most certainly wouldn't own this vehicle any longer.
Apologies for the issues you have had with your vehicle - and thank you for taking my call to discuss these. I'm delighted to hear our team have been helpful & supportive on each occasion and the car is running well at present! Niall MacFlynn - Head of Business
GREAT SERVICE
Thank you! Niall MacFlynn - Head of Business
Helpful knowledgeable staff who make the customer feel valued.
Thank you for your kind comments...delighted to hear our people make the difference! Niall MacFlynn - Head of Business
Problem sorted out promptly.
The best way...great to hear that! Niall MacFlynn - Head of Business
Excellent service. Good genuine company.
Thank you! Your positive feedback has been gratefully received. Niall MacFlynn - Head of Business
No issues
Thank you! Niall MacFlynn - Head of Business
Safe, on-time, and very pleasant and efficient service
Service even washed car and cleaned inside.
Excellent service
Thank you! Niall MacFlynn - Head of Business
Always 100% - attention to detail. Interior covered during service to prevent damage. Friendly, family-run business results in the personal touch.
JKC technicians are highly trained and treat ones vehicle with respect. Their workmanship is of the highest standard at all times. The car is always returned spic and span looking like new.
Your kind & positive words with regard to our technicians are very much appreciated. Thank you! Niall MacFlynn - Head of Business
Excellent and professional customer service as always! They collected my car, gave me an update on what was required while they were working on it, and then returned it to me in immaculate condition.
Your kind words & positive feedback is very much appreciated. Delighted to hear you had an excellent experience! Niall MacFlynn - Head of Business
Very nice staff to get on with and they were understanding in tailoring the service to my requirements.
Thank you. Great to hear the team looked after you well! Niall MacFlynn - Head of Business
Efficient quality service carried out by helpful friendly staff.
Thank you! Niall MacFlynn - Head of Business
Richard Kernohan made the whole process very easy in these difficult times. Excellent customer service as always
Thank you for your kind words with regard to Richard - a great asset to our team at JKC; delighted to hear he made the difference! Niall MacFlynn - Head of Business
We have now had our 5th BMW from JKC and found the service at all times efficient and well managed.
Thank you! Your continued loyalty to both JKC and the BMW brand is very much appreciated. Niall MacFlynn - Head of Business
Superb customer service and really happy with my car
Thank you. Delighted to hear all is well! Niall MacFlynn - Head of Business
Everything was smooth and efficient
Professional, courteous and friendly staff.
Everything as expected and the use of a company car though still very expensive.
Thank you! Delighted to hear everything went smoothly and we kept you mobile throughout. With regard to the cost, our focus has always been to provide a 5 star service at the most competitive price; apologies if you felt this was expensive. Niall MacFlynn - Head of Business
They were extremely helpful and sorted a worrying fault for me with a happy ending!
As great as they always checked & adviced what they asked for had made a booking for that service as necessary
Professional service .cutesy car.
As ever they are very courteous and professional
That's great to hear...thank you! Niall MacFlynn - Head of Business
Happy with all aspects off visiting JKC Coleraine
That's brilliant to hear...thank you! Niall MacFlynn - Head of Business
Professional, accommodating and efficient job done. 'On the ball'!!
"On the ball" is a great description of our team at JKC. Many thanks for your positive feedback! Niall MacFlynn - Head of Business
warranty check completed and car washed and cleaned.
Once again, everything ran smoothly & your team couldn't have been any more helpful.
That's great to hear. Many thanks for your continued business! Niall MacFlynn - Head of Business
Sales man I was dealing with took the time with me explained my options and the vehicle spec.
Delighted to hear the Sales team looked after you well! Many thanks for choosing JKC for your New X3. Niall MacFlynn - Head of Business
Overall service was excellent, that's why it's car No 3 from JKC thank you
Thank you for your kind feedback and thank you for your continued loyalty to both JKC and the BMW brand! Niall MacFlynn - Head of Business
First class service from Ryan our salesman was outstanding from start to finish highly recommended Thankyou again.
Thank you for your positive feedback. Delighted to hear Ryan looked after you so well! Niall MacFlynn - Head of Business
great communication
Thank you! A vital element of our business so great to receive your positive feedback. Niall MacFlynn - Head of Business
Everything tan really smoothly. Excellent contact about what was happening. Never pushy. Just the correct amount of phone calls and always very present.
Delighted to hear everything went smoothly and you were looked after in a professional and courteous manner throughout. Niall MacFlynn - Head of Business
Outstanding team. Ryan Whyte's product knowledge alongside his manner makes him the no 1 person to deal with.
Thank you for your kind words. At JKC, our people make the difference and in Ryan we have one of the best in the business! Niall MacFlynn - Head of Business
Ryan at JKC couldn't have been more helpful at getting everything sorted
Delighted to hear Ryan looked after you well! Niall MacFlynn - Head of Business
Everything was explained about the car
Great to hear you had a good experience! Niall MacFlynn - Head of Business
JKC Specialist Cars
Coleraine
