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ABOUT JKC.

Find out more about what we do and our team.

Contact Us

Meet the team

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Niall Macflynn

Head of Business
  • Department Management Team

Ashley Hay

Company Accountant
  • Department Management Team

Ryan Whyte

New BMW Sales Manager
  • Department Management Team

Craig Martin

Used BMW Sales Manager
  • Department Management Team

Genny Doherty

Service & Warranty Manager
  • Department Management Team

Gary Jackson

Parts Manager
  • Department Management Team

Marie Gregg

Meet & Greet
  • Department New BMW Sales Team

Hollie Hassan

Meet & Greet
  • Department New BMW Sales Team

Alex Black

Reception

Angela O'Brien

Sales Admin
  • Department New BMW Sales Team

Michael McManus

BMW Sales
  • Department New BMW Sales Team

Stephen Millar

BMW Genuis
  • Department New BMW Sales Team

Danielle Patton

BMW Genius
  • Department New Car Sales Team

Jane Cassidy

Business Manager
  • Department BMW Approved Used Cars

Sarah Griffin

Sales Admin
  • Department BMW Approved Used Cars

Adrain McFarland

Used BMW Sales
  • Department BMW Approved Used Cars

Jonathan Henderson

Used BMW Sales
  • Department BMW Approved Used Cars

Gavin Duggan

Used BMW Sales
  • Department BMW Approved Used Cars

Charlene McMenemy

Used BMW Sales
  • Department BMW Approved Used Cars

Stephen Hyndman

BMW Service Advisor
  • Department Aftersales Team

Aidan Quigley

BMW Service Advisor
  • Department Aftersales Team

Jason Robinson

BMW Service Advisor
  • Department Aftersales Team

Caroline Thompson

Service Advisor
  • Department Aftersales Team

Stephen Cook

BMW Parts Advisor
  • Department Parts Team

Reece White

BMW Parts Advisor
  • Department Parts Team

David Carr

BMW Parts Advisor
  • Department Parts Team

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Car was collected and returned to my home and a replacement BMW left for our use , we did not use it but it was a nice customer service touch.

Service
We'll never leave you stranded at JKC! Niall MacFlynn - Head of Business

Excellent. Very professional throughout

Service
Thank you! Niall MacFlynn - Head of Business

JKC met my requirements and carried out the service thoroughly, very satisfied.

Service
Delighted to receive your positive feedback. Thank you! Niall MacFlynn - Head of Business

First time no complaints

Service
Welcome to JKC! Niall MacFlynn - Head of Business

The service provided was excellent. The car was collected from and delivered back to my home and I had the use of a courtesy car.

Service
Delighted to hear you found our complimentary collection & delivery service convenient! Niall MacFlynn - Head of Business

hassle free interaction and pleasant surroundings

Service
Pleased to hear you had a good experience and everything went smoothly. Niall MacFlynn - Head of Business

Customer service excellent. Explain everything clearly and precisely

Service
Thank you. Delighted to hear the team looked after you well! Niall MacFlynn - Head of Business

Aidan was extremely helpful and ensured an excellent customer experience.

Service
Delighted to hear Aidan looked after you so well! Niall MacFlynn - Head of Business

JKC's staff are knowledgable, listen, and give exceptional service , with great attention to detail.

Service
Your kind words & positive feedback is very much appreciated. Thank you! Niall MacFlynn - Head of Business

Staff were very efficient.

Service

Efficient and friendly staff

Service
Thank you for your kind words! Niall MacFlynn - Head of Business

All the staff involved were excellent.

Service
That's great to hear...many thanks for your positive feedback! Niall MacFlynn - Head of Business

My car was accepted quickly for service, a loan car provided and the service was completed exactly on time. Friendly helpful staff from booking in phonecall to collecting my car - excellent!

Service
Delighted to hear you had an excellent experience - from start to finish! Niall MacFlynn - Head of Business

Staff were friendly and the service was completed in the allocated time.

Service
Great to hear the team looked after you well! Niall MacFlynn - Head of Business

From collection of the car to delivery everything was great. Loan car is great to have aswell.

Service

Excellent, friendly and solve my issues in a very approachable, professional manner.

Service

The video etc

Service
Great to hear you enjoyed the video! Niall MacFlynn - Head of Business

VERY PROFFESIONAL .

Service
Thank you! Niall MacFlynn - Head of Business

No issues on return of vehicle

Service
That's great to hear - thank you! Niall MacFlynn - Head of Business

Apart from the work carried out , my satisfaction level was almost entirely down to the way the staff made sure that I was kept informed and satisfied with the outcome.

Service
Delighted to hear the team looked after you well. Your positive feedback is very much appreciated! Niall MacFlynn - Head of Business

just very helpful

Service
That's a delight to hear...thank you! Niall MacFlynn - Head of Business

Very satisfied

Service
That's great to hear! Niall MacFlynn - Head of Business

Attention to details together with the personal , friendly service.

Service
Thank you! Delighted to hear you had a good experience. Niall MacFlynn - Head of Business

Courtesy car made available at service recently

Service
We'll always keep you mobile where possible! Niall MacFlynn - Head of Business

quick, efficent and well communicated all the way

Service
Great to hear the team looked after you well throughout your visit! Niall MacFlynn - Head of Business

Flawless service

Service
Thank you! Niall MacFlynn - Head of Business

Absolutely world class service, staff are of the upmost standard and friendliness and the centre is truly world class.

Service
Your kind words are very much appreciated...thank you! Niall MacFlynn - Head of Business

Find the servicing costs very expensive

Service
Thank you for your honest feedback. Rest assured, we are fully committed to providing a premium service using genuine BMW Parts and factory trained technicians to ensure your BMW receives the best possible care - whilst offering the best value for money. Niall MacFlynn - Head of Business

Easy, hassle free service

Service
That's great to hear...thank you for your positive feedback! Niall MacFlynn - Head of Business

The whole experience was very professional and friendly

Service
Exactly how it should be! Your comments are appreciated, many thanks. Niall MacFlynn - Head of Business

Guys know how to look after customer

Service
Thank you! Niall MacFlynn - Head of Business

JKC couldn't have done more for us. They kept us informed constantly and were very professional. We required a loan car and that was supplied without quibble or issue. Everything was excellent.

Service
Thank you for your kind & positive feedback. Delighted to hear the team looked after you well and kept you mobile throughout your visit! Niall MacFlynn - Head of Business

Could not have been better

Service
That's quite a statement...thank you! Niall MacFlynn - Head of Business

Polite and helpful people

Service
Thank you for your kind words. Niall MacFlynn - Head of Business

Very professional

Service
Thank you! Niall MacFlynn - Head of Business

Was given information at every stage of progress.

Service
Good communication is key in this business so it's great to receive your positive feedback. Niall MacFlynn - Head of Business

Hassle free

Service
Just how it should be...thank you! Niall MacFlynn - Head of Business

Very good car completely checked over

Service
Great to hear everything went well! Niall MacFlynn - Head of Business

Extremely satisfied Minimum waiting time Adhered to covid regulations so felt safe whilst waiting Refreshments provided

Service
Thank you...your positive feedback is very much appreciated, especially with regard to our COVID-19 measures; it's very reassuring to hear that you felt safe whilst waiting on-site. Niall MacFlynn - Head of Business

Talked over all work and carried out 100%

Service
Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business

My 535iGT developed an overheating engine. It was collected at my home on a low-loader lorry and I was given a beautiful courtesy car. Some parts had to come from Germany and during this delay, I was given two further courtesy cars free of charge.

Service

Good service experience

Service

Everything sorted perfectly. Very professional and friendly staff.

Service
Thank you for your kind comments. Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business

Friendly staff

Service
Thank you! Niall MacFlynn - Head of Business

Staff very Friendly, nothing is a problem. Best BMW dealership I have visited.

Service
That's quite a statement...thank you! Niall MacFlynn - Head of Business

Problem quickly identified, information communicated to me immediately, I was kept in the loop throughout. Courtesy car offered

Service
Delighted to hear the team looked after you well throughout your visit! Niall MacFlynn - Head of Business

Happy with the experience. Nothing to complain.

Service
That's great to hear, thank you! Niall MacFlynn - Head of Business

Very helpful

Service
Thank you! Niall MacFlynn - Head of Business

Work completed to my satisfaction and within time frame.

Service
Great to hear we got the job done...on time! Niall MacFlynn - Head of Business

1st class service every time. If it wasn't for the fantastic service I most certainly wouldn't own this vehicle any longer.

Service
Apologies for the issues you have had with your vehicle - and thank you for taking my call to discuss these. I'm delighted to hear our team have been helpful & supportive on each occasion and the car is running well at present! Niall MacFlynn - Head of Business

GREAT SERVICE

Service
Thank you! Niall MacFlynn - Head of Business

Helpful knowledgeable staff who make the customer feel valued.

Service
Thank you for your kind comments...delighted to hear our people make the difference! Niall MacFlynn - Head of Business

Problem sorted out promptly.

Service
The best way...great to hear that! Niall MacFlynn - Head of Business

Excellent service. Good genuine company.

Service
Thank you! Your positive feedback has been gratefully received. Niall MacFlynn - Head of Business

No issues

Service
Thank you! Niall MacFlynn - Head of Business

Excellent service

Service

Safe, on-time, and very pleasant and efficient service

Service

Service even washed car and cleaned inside.

Service

Excellent service

Service
Thank you! Niall MacFlynn - Head of Business

Always 100% - attention to detail. Interior covered during service to prevent damage. Friendly, family-run business results in the personal touch.

Service

JKC technicians are highly trained and treat ones vehicle with respect. Their workmanship is of the highest standard at all times. The car is always returned spic and span looking like new.

Service
Your kind & positive words with regard to our technicians are very much appreciated. Thank you! Niall MacFlynn - Head of Business

Excellent and professional customer service as always! They collected my car, gave me an update on what was required while they were working on it, and then returned it to me in immaculate condition.

Service
Your kind words & positive feedback is very much appreciated. Delighted to hear you had an excellent experience! Niall MacFlynn - Head of Business

Very nice staff to get on with and they were understanding in tailoring the service to my requirements.

Service
Thank you. Great to hear the team looked after you well! Niall MacFlynn - Head of Business

Efficient quality service carried out by helpful friendly staff.

Service
Thank you! Niall MacFlynn - Head of Business

Richard Kernohan made the whole process very easy in these difficult times. Excellent customer service as always

Service
Thank you for your kind words with regard to Richard - a great asset to our team at JKC; delighted to hear he made the difference! Niall MacFlynn - Head of Business

We have now had our 5th BMW from JKC and found the service at all times efficient and well managed.

Service
Thank you! Your continued loyalty to both JKC and the BMW brand is very much appreciated. Niall MacFlynn - Head of Business

Superb customer service and really happy with my car

Service
Thank you. Delighted to hear all is well! Niall MacFlynn - Head of Business

Everything was smooth and efficient

Service

Professional, courteous and friendly staff.

Service

Everything as expected and the use of a company car though still very expensive.

Service
Thank you! Delighted to hear everything went smoothly and we kept you mobile throughout. With regard to the cost, our focus has always been to provide a 5 star service at the most competitive price; apologies if you felt this was expensive. Niall MacFlynn - Head of Business

They were extremely helpful and sorted a worrying fault for me with a happy ending!

Service

As great as they always checked & adviced what they asked for had made a booking for that service as necessary

Service

Professional service .cutesy car.

Service

As ever they are very courteous and professional

Service
That's great to hear...thank you! Niall MacFlynn - Head of Business

Happy with all aspects off visiting JKC Coleraine

Service
That's brilliant to hear...thank you! Niall MacFlynn - Head of Business

Professional, accommodating and efficient job done. 'On the ball'!!

Service
"On the ball" is a great description of our team at JKC. Many thanks for your positive feedback! Niall MacFlynn - Head of Business

warranty check completed and car washed and cleaned.

Service

Once again, everything ran smoothly & your team couldn't have been any more helpful.

Sales
That's great to hear. Many thanks for your continued business! Niall MacFlynn - Head of Business

Sales man I was dealing with took the time with me explained my options and the vehicle spec.

Sales
Delighted to hear the Sales team looked after you well! Many thanks for choosing JKC for your New X3. Niall MacFlynn - Head of Business

Overall service was excellent, that's why it's car No 3 from JKC thank you

Sales
Thank you for your kind feedback and thank you for your continued loyalty to both JKC and the BMW brand! Niall MacFlynn - Head of Business

First class service from Ryan our salesman was outstanding from start to finish highly recommended Thankyou again.

Sales
Thank you for your positive feedback. Delighted to hear Ryan looked after you so well! Niall MacFlynn - Head of Business

great communication

Sales
Thank you! A vital element of our business so great to receive your positive feedback. Niall MacFlynn - Head of Business

Everything tan really smoothly. Excellent contact about what was happening. Never pushy. Just the correct amount of phone calls and always very present.

Sales
Delighted to hear everything went smoothly and you were looked after in a professional and courteous manner throughout. Niall MacFlynn - Head of Business

Outstanding team. Ryan Whyte's product knowledge alongside his manner makes him the no 1 person to deal with.

Sales
Thank you for your kind words. At JKC, our people make the difference and in Ryan we have one of the best in the business! Niall MacFlynn - Head of Business

Ryan at JKC couldn't have been more helpful at getting everything sorted

Sales
Delighted to hear Ryan looked after you well! Niall MacFlynn - Head of Business

Everything was explained about the car

Sales
Great to hear you had a good experience! Niall MacFlynn - Head of Business