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ABOUT JKC.

Find out more about what we do and our team.

Contact Us

Meet the team

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Niall Macflynn

Head of Business
  • Department Management Team

Ashley Hay

Company Accountant
  • Department Management Team

Ryan Whyte

New BMW Sales Manager
  • Department Management Team

Craig Martin

Used BMW Sales Manager
  • Department Management Team

Genny Doherty

Service & Warranty Manager
  • Department Management Team

Gary Jackson

Parts Manager
  • Department Management Team

Marie Gregg

Meet & Greet
  • Department New BMW Sales Team

Hollie Hassan

Meet & Greet
  • Department New BMW Sales Team

Alex Black

Reception

Angela O'Brien

Sales Admin
  • Department New BMW Sales Team

Michael McManus

BMW Sales
  • Department New BMW Sales Team

Richard Kernohan

BMW Sales
  • Department New BMW Sales Team

Stephen Millar

BMW Genuis
  • Department New BMW Sales Team

Danielle Patton

BMW Genius
  • Department New Car Sales Team

Jane Cassidy

Business Manager
  • Department BMW Approved Used Cars

Sarah Griffin

Sales Admin
  • Department BMW Approved Used Cars

Adrain McFarland

Used BMW Sales
  • Department BMW Approved Used Cars

Jonathan Henderson

Used BMW Sales
  • Department BMW Approved Used Cars

Gavin Duggan

Used BMW Sales
  • Department BMW Approved Used Cars

Charlene McMenemy

Used BMW Sales
  • Department BMW Approved Used Cars

Stephen Hyndman

BMW Service Advisor
  • Department Aftersales Team

Aidan Quigley

BMW Service Advisor
  • Department Aftersales Team

Jason Robinson

BMW Service Advisor
  • Department Aftersales Team

Caroline Thompson

Service Advisor
  • Department Aftersales Team

Stephen Cook

BMW Parts Advisor
  • Department Parts Team

Reece White

BMW Parts Advisor
  • Department Parts Team

David Carr

BMW Parts Advisor
  • Department Parts Team

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Pleased with the car service. An issue with a previous service that had been carried out elsewhere was identified and fixed. The car was spotless when collected too!

Service
Delighted to hear you had a great overall experience! Niall MacFlynn - Head of Business

Staff make you feel you are special and present a family atmosphere . Stephen Hyndman couldn't do enough to accommodate me . Great personality.

Service
We really appreciate your kind words regarding our staff, and in particular Stephen, who will always go the extra mile to deliver excellent customer service! Niall MacFlynn - Head of Business

You did exactly what you promised and also gave me information which will be helpful in the future and you washed my car

Service
"Do what you said you would do" - it works every time! Niall MacFlynn - Head of Business

For example. The only dealership that came to collect my car at home,that means a great deal

Service
That's how we look after the customer at JKC! Niall MacFlynn - Head of Business

The customer service staff doing the meet and greet and Caroline who arranged repairs made me feel like I was an important customer.

Service
Your positive feedback is gratefully received, especially with regard to Caroline who is a great asset to our Service team! Niall MacFlynn - Head of Business

JKC collected my car left and left me one to drive while mine was away. I was kept informed as to what was happening and when my car was to be returned. They were excellent.

Service
Thank you for your kind words and positive feedback! Niall MacFlynn - Head of Business

Car was serviced, washed and cleaned and then returned the next day

Service
Delighted to hear everything went smoothly and you found our collection & delivery service convenient! Niall MacFlynn - Head of Business

JKC's after sales service is second to none! I make a phone call my cars dealt with immediately & I get a courtesy car a first class door to door service

Service
Your kind words & positive feedback is very much appreciated...thank you! Niall MacFlynn - Head of Business

Always organised and service is excellent

Service
Thank you! Niall MacFlynn - Head of Business

Charlene and Jane were very helpful and pleasant to deal with.

Service
Thank you for your kind words with regard to Charlene & Jane - both great assets to our business! Niall MacFlynn - Head of Business

Knowledgeable, helpful and friendly staff.

Service
That's very kind of you...thank you! Niall MacFlynn - Head of Business

Hassle free

Service
Exactly how it should be! Niall MacFlynn - Head of Business

Had to keep car overnight to reprogram so got me another car till mine ready

Service
Great to hear the team kept you mobile throughout your visit! Niall MacFlynn - Head of Business

Well received and looked after. Use of courtesy car was very welcome.

Service
Delighted to hear the team looked after you well...and kept you mobile! Niall MacFlynn - Head of Business

Great service from the moment I walked through the door upon arrival.

Service
Delighted to hear you had a great experience! Niall MacFlynn - Head of Business

Everyone very helpful especially Stephen

Service
Thank you for your kind words, especially with regard to Stephen who is a fantastic asset to our Service team! Niall MacFlynn - Head of Business

Made to feel welcome and valued.

Service
Thank you! That's exactly how it should be each & every time you visit. Niall MacFlynn - Head of Business

Simple straight forward, courtesy car provided and problem resolved

Service
Delighted to hear you had a good experience! Niall MacFlynn - Head of Business

VERY SATISFIED

Service
Thank you! Niall MacFlynn - Head of Business

Never no problems

Service
That's great to hear...thank you! Niall MacFlynn - Head of Business

Stephen in service has a pleasant demeanour and always deals with the customer in a professional manner from booking the vehicle in for Service to return on completion.

Service
Many thanks for your kind & positive words with regard to Stephen who is a credit to our business and a great ambassador for the BMW brand. At JKC, our people make the difference! Niall MacFlynn - Head of Business

Very friendly and professional staff. High standard of work and easy experience

Service
Your kind words & positive feedback is very much appreciated. Delighted to hear you had a good experience! Niall MacFlynn - Head of Business

Efficient service and personal touch evident all times. We ordered a new 3 Series on the back of this service plus the chance to have a 320d on loan for an extended period sealed the deal.

Service

Friendly Staff who go the extra mile

Service
Thank you! Niall MacFlynn - Head of Business

I had a low tyre pressure warning and contacted Derek, who was very helpful as usual and arranged an appointment very quickly. On the day, it was Ciaran who did the work, completed in less than 30 mins. Great service again from JKC!

Service
Delighted to hear our superb tyre division pulled out all the stops to get you back on the road again! In Derek & Ciaran we have two fantastic assets to JKC! Niall MacFlynn - Head of Business

I had nothing to do except wait for my car to be picked up and brought back to my home repaired. I received the video and report on my bmw from friendly professional staff.

Service
Delighted to hear you had a pleasant experience and found our complimentary collection & delivery service convenient. Niall MacFlynn - Head of Business

Having experienced all four BMW franchises in Northern Ireland JKC are miles above the other three. We've never been unimpressed with the service this team provide us with and would recommend everyone to make it their number one in Northern Ireland.

Service
Your kind words & positive feedback are very much appreciated. Thank you! Niall MacFlynn - Head of Business

Fantastic staff well looked after

Service
Your kind words are very much appreciated, thank you! Niall MacFlynn - Head of Business

The staff are very competent and possess a high degree of knowledge about the car and its features. Their relationship approach means that I feel valued as a customer and I feel that they care about providing me with a quality service.

Service
Your kind & positive feedback is very much appreciated. Delighted to hear the team look after you so well and made you feel valued as a customer! Niall MacFlynn - Head of Business

Car ready in advised time. External and internal clean very professional.

Service
Thank you! Delighted to receive your positive feedback. Niall MacFlynn - Head of Business

Friendly and very informative

Service
Thank you! Niall MacFlynn - Head of Business

The service was completed inside the indicated timescale

Service
Great to hear we delivered the job on time...exactly as it should be! Niall MacFlynn - Head of Business

Work completed on time

Service
"Do what we said we would do" - it works every time! Niall MacFlynn - Head of Business

All work carried out to perfection

Service
That's great to hear! Niall MacFlynn - Head of Business

Prompt , thorough and professional service

Service
Exactly how it should be! Thank you for your positive feedback. Niall MacFlynn - Head of Business

Despite the changes due to Covid-19 the service was excellent as usual.

Service
Thank you for your kind & positive feedback! Niall MacFlynn - Head of Business

Service carried out and new windscreen replaced.

Service
Great to hear everything went smoothly! Niall MacFlynn - Head of Business

seamless

Service
Thank you! Niall MacFlynn - Head of Business

the service received by both Ryan White and Aidan Quigley has been excellent

Service
Thank you...two great men! Niall MacFlynn - Head of Business

Efficient

Service
Thank you! Niall MacFlynn - Head of Business

I have always found JKC to be the best retailer in the north of Ireland.

Service
That's quite a statement...thank you! Niall MacFlynn - Head of Business

I am always well looked after by the staff.

Service
That's great to hear, thank you for the feedback! Niall MacFlynn - Head of Business

The issues I had with my car were remedied within 24 hours and which I am very happy especially under difficult times/pandemic.

Service
Delighted to hear the work was completed so quickly & efficiently. Your positive feedback is very much appreciated! Niall MacFlynn - Head of Business

Fast and no hassle

Service
Thank you...exactly how it should be! Niall MacFlynn - Head of Business

Car picked up and returned on time. Service carried out as requested Kept informed of service process Drivers are very courteous and friendly

Service
Delighted to hear you had a great experience and everything went smoothly! Niall MacFlynn - Head of Business

Had a tyre issue. One call to Derek and I was back on the road in a short space of time.

Service
If it's tyre related, Derek is the man...there's nobody better! Niall MacFlynn - Head of Business

Staff were very helpful and pleasant to deal with.

Service
Thank you for your kind and positive feedback regarding our staff...it's very much appreciated! Niall MacFlynn - Head of Business

Car collected and returned, looking like a new car. JKC always courteous and efficient.

Service
Thank you! Delighted to hear the team looked after you - and your car - so well! Niall MacFlynn - Head of Business

Quick , helpful and very nice to deal with

Service
That's great to hear...thank you! Niall MacFlynn - Head of Business

The car was collected on time and returned on time spotlessly clean by a very polite and efficient driver who took very thorough COVID precautions. I was left an excellent loan car while mine was away.

Service
Delighted to hear the team did exactly what they said they would do, looked after you well and most importantly, kept you safe! Niall MacFlynn - Head of Business

Great people and service.

Service
Thank you! Niall MacFlynn - Head of Business

I appreciated the pick up service for servicing, the quality of loan car and the superb customer service at JKC

Service
Great to receive your kind & positive feedback. It's all part of how we look after the customer at JKC! Niall MacFlynn - Head of Business

My last visit was for a two-year service. The car was ready in about four hours which included brake pad replacement which was discovered during the general service work following consultation with me and inspires confidence in JKC's work.

Service
Delighted to hear you had a good experience and the work was completed on time. Niall MacFlynn - Head of Business

JKC Coleraine was extremely helpful and informative. 1st class service would highly recommend.

Sales
Your kind words are gratefully received, thank you! Niall MacFlynn - Head of Business

Time taken by sales staff to ensure all our requirements were met. A special thanks to Michael McManus, Coleraine JKC - he made the whole process work extremely well.

Sales
I'm delighted to hear Michael looked after you so well...a great ambassador for JKC and indeed the BMW brand! Niall MacFlynn - Head of Business

dealing with sales & service is a pleasure

Sales
Thank you! Great to hear our excellent customer care is consistent across both departments...exactly how it should be! Niall MacFlynn - Head of Business

Great customer service from JKC SPECIALIST cars and especially Michael McManus

Sales
Thank you! Delighted to hear you had a great experience and Michael looked after you well. Niall MacFlynn - Head of Business

Excellent service, always kept updated throughout the process.

Sales
Delighted to hear you had a good experience! Niall MacFlynn - Head of Business

Ryan Whyte couldn't have been more helpful throughout. Will definitely do business again in the future

Sales
Great to receive your positive feedback, especially with regard to Ryan who really knows how to look after the customer! Thank you. Niall MacFlynn - Head of Business

Given test drive and extensive description of software and automatic transmission functions

Sales
Great to hear the team looked after you well! Niall MacFlynn - Head of Business

Michael sorted everything and was excellent as usual.

Sales
Thank you for your kind words with regard to Michael, who really knows how to look after the customer! Niall MacFlynn - Head of Business