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ABOUT JKC.

Find out more about what we do and our team.

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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Another Successful Night for JKC at the BMW Retailer of The Year awards.

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MOTABILITY OFFERS 2018

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BMW i8 Roadster

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Technicians Wanted at JKC Coleraine

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Business Sales Executive

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Immediate Delivery Selection

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Impress with the new BMW Shadow Edition

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Registration Numbers for Sale

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JKC Sponsor Ballymoney Rugby Club

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JKC - BMW UK 2015 New Car Retailer of the Year

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HUTCHY MIRACLE MAN

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Awards are a team effort

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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0% APR ON BMW PARTS & ACCESSORIES

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Technicians Wanted at JKC Coleraine.

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0% APR ON BMW X5

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0% APR ON BMW 4 SERIES

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Sorry, This car is now sold.

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Meet the team

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Niall Macflynn

Head of Business
  • Department Management Team

Ashley Hay

Company Accountant
  • Department Management Team

Andrew Hutchinson

New BMW Sales Manager
  • Department Management Team

Craig Martin

Used BMW Sales Manager
  • Department Management Team

Genny Doherty

Service & Warranty Manager
  • Department Management Team

Gary Jackson

Parts Manager
  • Department Management Team

Marie Gregg

Meet & Greet
  • Department New BMW Sales Team

Alex Black

Reception

Angela O'Brien

Sales Admin
  • Department New BMW Sales Team

Ryan Whyte

BMW Sales
  • Department New BMW Sales Team

Michael McManus

BMW Sales
  • Department New BMW Sales Team

Richard Kernohan

BMW Sales
  • Department New BMW Sales Team

Stephen Millar

BMW Genuis
  • Department New BMW Sales Team

Jane Cassidy

Business Manager
  • Department BMW Approved Used Cars

Sarah Griffin

Sales Admin
  • Department BMW Approved Used Cars

Des Hassan

Used BMW Sales
  • Department BMW Approved Used Cars

Adrian McFarland

Used BMW Sales
  • Department BMW Approved Used Cars

Jonathan Henderson

Used BMW Sales
  • Department BMW Approved Used Cars

Charlene McMenemy

Used BMW Sales
  • Department BMW Approved Used Cars

Stephen Hyndman

BMW Service Advisor
  • Department Aftersales Team

Aidan Quiqley

BMW Service Advisor
  • Department Aftersales Team

Jason Robinson

BMW Service Advisor
  • Department Aftersales Team

Stephen Cook

BMW Parts Advisor
  • Department Parts Team

Gerard McGill

BMW Parts Advisor
  • Department Parts Team

Reece White

BMW Parts Advisor
  • Department Parts Team

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff at JKC were very helpful, knowledgable, and helpful

Service

Timely, courteous and most importantly skilful assistance

Service

JKC seem to lack the technical know-how, when you buy a vehicle at this price you expect better.

Service

It was all good, though it took slightly longer than anticipated due to the nature of the repair

Service

Very friendly

Service

Excellent staff who were very attentive

Service

Bookings are confirmed, knowledgeable staff and service engineers.

Service

Personal service and attention to detail from a family owned company.

Service

Couldn't do enough to help

Service

Staff were very attentive and excellent in meeting our needs

Service
Great to hear everything went well! Niall MacFlynn - Head of Business

Achieved what I needed with no fuss.

Service

Satisfied with car, but some times BMW serivce/parts etc can be overly expensive

Service

The appointment was easy to book and the work completed at a time that suited me.

Service

Nothing was any trouble,any questions answered and everyone was very friendly and welcoming.

Service
Thank you for your kind and positive comments. Niall MacFlynn - Head of Business

Friendly reliable service every time

Service
Great to hear that! Thank you. Niall MacFlynn - Head of Business

It was a matter of Navigation update and Gerard was first class in his courtesy and consideration. Also another day recently for the Parking system.They found the cause and fixed it quickly.

Service
Delighted to hear we are responding to all your needs in a swift and customer centric fashion! Thank you for taking the time to provide feedback. Niall MacFlynn - Head of Business

People very accommodating and went the extra mile

Service
Your comment is very much appreciated. Thank you! Niall MacFlynn - Head of Business

Appeared not to care after I requested they look at my vehicle as I believed there to be a fault with it. On two separate occasions I was informed that an appointment was not available until 10 days away. Was told to contact bmw emergency service !

Service

service took longer than I was originally told but I was given a courtesy car as I had another appointment and couldn't wait any longer.

Service

Very pleasant, helpful staff.

Service
Thank you for your kind words! Niall MacFlynn - Head of Business

Slick dealer.

Service
Thank you! Niall MacFlynn - Head of Business

Warm and welcoming

Service
Delighted to hear that...thank you! Niall MacFlynn - Head of Business

collect and return service

Service

Work carried out to my satisfaction and at a competitive price.

Service

Expensive

Service
Thank you for taking my call to discuss this. Unfortunately, the issue with your washer bottle was not covered under warranty, although I understand this was the only cost on the day as your Service Inclusive package covered the entire service bill. Niall MacFlynn - Head of Business.

I was completely satisfied with the service I received. Staff were all very courteous and helpful and the service was very quick.

Service

Efficient staff and assistance with part required outside 3 year warranty

Service

Car well presented for MOT plus an excellent level of courtesy car

Service
Great to hear it all went well and the courtesy car exceeded your expectations! Niall MacFlynn - Head of Business

Good service

Service
Thank you! Niall MacFlynn - Head of Business

Car was not ready at agreed time and I require to return for a software reset.

Service

Could find no fault with service

Service

All went well from appointment through to when had the repair carried out

Service
Delighted to hear it all went well! Niall MacFlynn - Head of Business

Everything went smoothly left car and went shopping returned to a well cleaned car outside and in!

Service
Great to hear you had a positive experience from start to finish! Niall MacFlynn - Head of Business

Charlene was very helpful and appreciated that I needed time to make decisions

Service
Delighted to hear Charlene looked after you so well. Without doubt, our people are our greatest asset so it's great to read your comment! Niall MacFlynn - Head of Business

Faultless service.

Service

Very easy process

Service
Delighted to hear that, thank you! Niall MacFlynn - Head of Business

I went in with a warning my tyre pressure was low and Richard Smyth organised for the guys to check it out ,it turned out my tyre was split and I needed a new tyre which was duly fitted

Service

I called at JKC coleraine, although i didn't have an appointment I was dealt with right a way, i left the car with them and went shopping in coleraine, an hour later they phoned me to say my car was ready. That is what I definitely call service.

Service

Perfect

Service
Thank you! Niall MacFlynn - Head of Business

Prompt and efficient completion of service

Service

Staff were 100% courteous and professional

Service

JKC have a very professional approach and cleared up warranty issues without any dispute.

Service
Delighted to hear we did a good job. Thank you! Niall MacFlynn - Head of Business

1 phone call they take care off my car brilliant

Service
Our teams will always go the extra mile to ensure your visit is as seamless as possible. Thank you for your positive feedback! Niall MacFlynn - Head of Business

Excellent customer service. Very friendly staff. Made it very easy

Service
Thank you! Our team will always go the extra mile to ensure you have the best customer experience possible! Niall MacFlynn - Head of Business

Everything that was requested to be looked at was done and we were kept informed through out the process

Service
"Do what you said you would do" - it works everytime! Thank you for your feedback. Niall MacFlynn - Head of Business

Car collected and returned, advised of cost, and work carried out to my satisfaction

Service
Sounds like it all went accordingly to plan! Thank you for the feedback! Niall MacFlynn - Head of Business

I would not have changed this year only for Adrian. He was on the "ball", in a very nice way. He knows what I like and was very realistic.

Service
Great to hear Adrain is looking after you! Thank you for your continued loyalty, it is very much appreciated! Niall MacFlynn - Head of Business

John arranged the servicing immediately, and it was carried out with absolutely no hassle to me or disruption to my working life.

Service
Great to hear you had a positive experience and John looked after you well! Niall MacFlynn - Head of Business

Very Frustrating!. Car booked in Pre Xmas. Was not looked at on the day as planned (did get loaner car). Was then told it needed a shock which would not arrive until after Xmas. I had to call in Feb to get update. Then told it was not a shock...

Service

Generally I am extemely satisfied with the performance at JKC. Following the last service there was a minor issue, which was speedily resolved to my complete satisfaction.

Service
Our teams will always go above and beyond to resolve any issue for a customer. Delighted to hear we got it right and all is good! Niall MacFlynn - Head of Business

Excellent customer service

Service
Thank you! Niall MacFlynn - Head of Business

The team serviced the vehicle very quickly.

Service
We don't hang around! Great to hear it all went smoothly. Niall MacFlynn - Head of Business

Everything went to plan and the time it took to carry out the first service. I was looked after very well by all in JKC Coleraine.

Service
Great to hear it all went smoothly! Niall MacFlynn - Head of Business

Excellent customer service. Speedy service. Everything fully explained.

Service
Thank you. It's always great to get recognition for doing the job well! Niall MacFlynn - Head of Business

JKC done what as requested within the agreed time frame and returned the car spotlessly clean.

Service

again service was quick and easy. kept informed at all times

Service

Nice people to deal with and great service . Friendly efficient and very courteous.

Service
Kind words indeed. Thank you! Niall MacFlynn - Head of Business

Excellent service by the JKC team from the receptionist to the service technicians. I was very pleased with the written findings and costs after my visit. I shall be arranging another visit to sort out the items highlighted The checklist I received

Service

Excellent attention to the customer.

Service

Service completed within time stated

Service
Delighted to hear we delivered on time! Niall MacFlynn - Head of Business

The car was serviced and returned to us in top condition and on time. We were treated to coffee and biscuits etc while we waited. The staff were friendly and couldn’t do enough for us. Very attentive. We couldn’t have asked for anything more!

Service
Thank you for your most positive feedback! I'm delighted to hear our team provided you - and your car - with the best possible care and attention during your recent visit! Niall MacFlynn - Head of Business

Everything about visit was first class. From coffee on arrival to prompt completion of work on time and handing back car cleaned and ready to go

Service

Not all work complete but not their fault as part had to be ordered.Changing vehicle next week to X1 anyway.

Service

Door seal issue after 3rd visit now seems to be sorted, door seals replaced, should have been replaced 1st time, no questions asked on a new car.

Service

First Class

Service

Genny was immediate and concise in her response and updates throughout the time taken to complete the works.

Service
Thank you for your kind words regarding Genny who will ALWAYS ensure you and your car are well cared for! Niall MacFlynn - Head of Business

Friendly Staff

Service
Thank you! Niall MacFlynn - Head of Business

Work completed on time. Good sharing of information.

Service
Thank you. Delighted to hear your positive feedback. Niall MacFlynn - Head of Business

All staff we dealt with very professional

Service
Thank you for your kind words! Niall MacFlynn - Head of Business

Work was completed in time stated.Dropped to work after leaving car. Picked up from work at the end of the day

Service

Friendly, efficient, communicate properly with me when my car was in. Delivered it back to met in perfect order

Service
Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business

Having not had a pleasant experience with delays with my car due to unforeseen circumstances wirh the service JKC rectified the situation very well.

Service

Hassle free

Service
Great to hear that. Thank you for the feedback! Niall MacFlynn - Head of Business

JKC is a fantastic BMW Dealership who I have found to be totally reliable and most dependable. All the staff are highly trained who go that extra mile to ensure their customers receive the highest attention .There is always a warm welcome at JKC.

Service
Thank you for your kind comments and your positive, detailed feedback. Our staff will always go the extra mile to deliver the best in customer service so it's great to see that recognised! Niall MacFlynn - Head of Business

great knowledgeable and friendly sales staff

Sales

The staff are really nice and they make you very comfortable until whoever it is you are waiting to see is available. Lovely atmosphere.

Sales

Great jkc Coleraine Ryan

Sales

From start to finish, an excellent and informed service throughout.

Sales
Delighted to hear our team looked after you so well! Thank you for taking the time to provide feedback. Niall MacFlynn - Head of Business

The staff in the showroom were really lovely and the rep was excellent

Sales

The JKC dealership and especially Ryan, our salesman, were fantastic to deal with. It was a pleasant experience from start to finish.

Sales
Delighted to hear you had a great customer experience and Ryan looked after you well! Thank you. Niall MacFlynn - Head of Business

Again excellent car

Sales
Your New X5 is a fantastic car. Thank you for the feedback! Niall MacFlynn - Head of Business

Ryan was more than helpful and pulled out all the stops to help us get what we needed.

Sales
Ryan will always go the extra mile to ensure you have the best possible customer experience. Thank you for your kind words! Niall MacFlynn - Head of Business

Great communication between the staff and the customer.

Sales
As a business, we really focus on providing good communication with the customer at all times, so it's great to read your comments. Thank you! Niall MacFlynn - Head of Business

Ryan Whyte was couteurous, friendly and pleasant throughout the handover of the vehicle and impressively knowledgable about the vehicle itself. Nothing was too much trouble and this very much put me at ease.

Sales
Thank you for your kind comments with regard to Ryan, who is, without doubt, a credit to JKC! The people you interact with play such an important role in the purchase of a new car, and at JKC we have some of the best in the industry! Niall MacFlynn - Head of Business

Richard is amazing

Sales
He certainly is, thank you! Great to hear everything went well. Niall MacFlynn - Head of Business

I have dealt with a Richard for all my purchases at JKC and I couldn’t recommend him highly enough.

Sales
Thank you for your kind words and your positive comments regarding Richard. Niall MacFlynn - Head of Business

Happy

Sales
And if you're happy, we're happy! Niall MacFlynn - Head of Business

Teh hand over, tiem given to me and the over helpfulness of the staff

Sales
Thank you for your kind comments and for your continued loyalty. It's a pleasure to have you a customer! Niall MacFlynn - Head of Business

Friendly, knowledgeable staff... good range of cars available.

Sales
Thank you for your kind words regarding our staff. Our Millburn Road site can now display 35 New BMW's for immediate delivery so plenty of choice; great to hear you found that useful! Niall MacFlynn - Head of Business

Felt like a valued customer and the car was presented superbly.

Sales
Delighted to read your comments. Thank you for choosing JKC for your New BMW! Niall MacFlynn - Head of Business

Throughout the car selection process JKC, Coleraine could not be faulted. We were looked after well and the car was presented well when being collected.

Sales
Thank you. It's great to read your kind and positive comments. Delighted to hear our team looked after you so well from start to finish! Niall MacFlynn - Head of Business

This is the 2nd car I have got from Michael McManus, JKC, Coleraine. His customer service from beginning to end is excellent. He is professional, listens and makes recommendations to match the customers needs/wants.

Sales
Delighted to read your comments regarding Michael who is a fantastic asset to JKC! Without doubt, the people you interact with are such an important factor when it comes to purchasing a car, and in JKC, we have some of the best! Niall MacFlynn - Head of Business

It is a lovely, friendly centre and I had a child with me who was able to go to the play area and she also enjoyed the experience immensely

Sales
Indeed, we see ourselves as a very family friendly business, so it's great to read your comments. Delighted to hear you both enjoyed the experience! Niall MacFlynn - Head of Business

Michael McManus was very friendly and approachable. Explained everything to a t.

Sales
Great to hear everything went smoothly and Michael looked after you well! Niall MacFlynn - Head of Business

Michael McManus in JKC was very thorough, excellent Customer Service which was hassle free. Very smooth transition into my new car.

Sales
Thank you! Michael is a fantastic individual and a great asset to JKC. We - and needless to say Michael! - are delighted to hear your feedback. Niall MacFlynn - Head of Business

All went smoothly and everyone friendly and helpful

Sales
That's great to hear. Thank you! Niall MacFlynn - Head of Business

Excellent service. Coleraine shop. Ryan dealt with us. Couldn't fault the service.

Sales
Delighted to hear you had an excellent experience and Ryan looked after you well! Niall MacFlynn - Head of Business

Richard the salesman treated us well and was very efficient as always

Sales
Delighted to read your comments - as is Richard! Thank you for your continued loyalty to both JKC and the BMW brand. Niall MacFlynn - Head of Business

Very courteous, friendly and competent staff throughout the sales process.

Sales
Thank you for your kind words regarding our staff! Delighted to hear everything went well. Niall MacFlynn - Head of Business

Very well looked after and every aspect of the transaction was fully explained

Sales
Thank you! Great to hear it all went smoothly. Niall MacFlynn - Head of Business

Jkc is a top class prestige car dealership. The best I have experienced @ I have driven all the top Marques in over 40 yrs driving . They do everything in a simple , uncomplicated & friendly way .

Sales
Thank you for your kind words and very positive feedback. High praise indeed which is much appreciated! Niall MacFlynn - Head of Business

The staff at the BMW Centre could not have been more helpful throughout the whole process of deciding on the model I wanted and choosing the specifications to meet my needs.

Sales
Thank you for your feedback. Your kind words and comments regarding our staff are very much appreciated! Niall MacFlynn - Head of Business

Fantastic service

Sales
Thank you! Niall MacFlynn - Head of Business

Delivered on time and to specification

Sales
"Do exactly as you say you would do"...it's the only way we know at JKC! Thank you for your positive feedback. Great to hear all is well! Niall MacFlynn - Head of Business