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ABOUT JKC.

Find out more about what we do and our team.

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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Another Successful Night for JKC at the BMW Retailer of The Year awards.

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MOTABILITY OFFERS 2018

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BMW i8 Roadster

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Technicians Wanted at JKC Coleraine

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Business Sales Executive

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Immediate Delivery Selection

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Impress with the new BMW Shadow Edition

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Registration Numbers for Sale

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JKC Sponsor Ballymoney Rugby Club

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JKC - BMW UK 2015 New Car Retailer of the Year

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HUTCHY MIRACLE MAN

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Awards are a team effort

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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0% APR ON BMW PARTS & ACCESSORIES

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Technicians Wanted at JKC Coleraine.

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0% APR ON BMW X5

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Meet the team

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Niall Macflynn

Head of Business
  • Department Management Team

Ashley Hay

Company Accountant
  • Department Management Team

Andrew Hutchinson

New BMW Sales Manager
  • Department Management Team

Craig Martin

Used BMW Sales Manager
  • Department Management Team

Genny Doherty

Service & Warranty Manager
  • Department Management Team

Gary Jackson

Parts Manager
  • Department Management Team

Marie Gregg

Meet & Greet
  • Department New BMW Sales Team

Alex Black

Reception
  • Years in the company New BMW Sales Team

Angela O'Brien

Sales Admin
  • Department New BMW Sales Team

Richard Smyth

BMW Sales Controller
  • Department New BMW Sales Team

Ryan Whyte

BMW Sales
  • Department New BMW Sales Team

Michael McManus

BMW Sales
  • Department New BMW Sales Team

Richard Kernohan

BMW Sales
  • Department New BMW Sales Team

Stephen Millar

BMW Genuis
  • Department New BMW Sales Team

Jane Cassidy

Business Manager
  • Department BMW Approved Used Cars

Sarah Griffin

Sales Admin
  • Department BMW Approved Used Cars

Des Hassan

Used BMW Sales
  • Department BMW Approved Used Cars

Adrian McFarland

Used BMW Sales
  • Department BMW Approved Used Cars

Johnathan Henderson

Used BMW Sales
  • Department BMW Approved Used Cars

Charlene McMenemy

Used BMW Sales
  • Department BMW Approved Used Cars

Stephen Hyndman

BMW Service Advisor
  • Department Aftersales Team

Aidan Quiqley

BMW Service Advisor
  • Department Aftersales Team

Jason Robinson

BMW Service Advisor
  • Department Aftersales Team

Stephen Cook

BMW Parts Advisor
  • Department Parts Team

Gerard McGill

BMW Parts Advisor
  • Department Parts Team

Reece White

BMW Parts Advisor
  • Department Parts Team

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work carried out to my satisfaction and at a competitive price.

Service

Expensive

Service

I was completely satisfied with the service I received. Staff were all very courteous and helpful and the service was very quick.

Service

Efficient staff and assistance with part required outside 3 year warranty

Service

Car well presented for MOT plus an excellent level of courtesy car

Service
Great to hear it all went well and the courtesy car exceeded your expectations! Niall MacFlynn - Head of Business

Good service

Service
Thank you! Niall MacFlynn - Head of Business

Car was not ready at agreed time and I require to return for a software reset.

Service

Could find no fault with service

Service

All went well from appointment through to when had the repair carried out

Service
Delighted to hear it all went well! Niall MacFlynn - Head of Business

Everything went smoothly left car and went shopping returned to a well cleaned car outside and in!

Service
Great to hear you had a positive experience from start to finish! Niall MacFlynn - Head of Business

Charlene was very helpful and appreciated that I needed time to make decisions

Service
Delighted to hear Charlene looked after you so well. Without doubt, our people are our greatest asset so it's great to read your comment! Niall MacFlynn - Head of Business

Faultless service.

Service

Very easy process

Service
Delighted to hear that, thank you! Niall MacFlynn - Head of Business

I called at JKC coleraine, although i didn't have an appointment I was dealt with right a way, i left the car with them and went shopping in coleraine, an hour later they phoned me to say my car was ready. That is what I definitely call service.

Service

Perfect

Service
Thank you! Niall MacFlynn - Head of Business

Prompt and efficient completion of service

Service

I went in with a warning my tyre pressure was low and Richard Smyth organised for the guys to check it out ,it turned out my tyre was split and I needed a new tyre which was duly fitted

Service

Staff were 100% courteous and professional

Service

JKC have a very professional approach and cleared up warranty issues without any dispute.

Service
Delighted to hear we did a good job. Thank you! Niall MacFlynn - Head of Business

1 phone call they take care off my car brilliant

Service
Our teams will always go the extra mile to ensure your visit is as seamless as possible. Thank you for your positive feedback! Niall MacFlynn - Head of Business

Excellent customer service. Very friendly staff. Made it very easy

Service
Thank you! Our team will always go the extra mile to ensure you have the best customer experience possible! Niall MacFlynn - Head of Business

Everything that was requested to be looked at was done and we were kept informed through out the process

Service
"Do what you said you would do" - it works everytime! Thank you for your feedback. Niall MacFlynn - Head of Business

Car collected and returned, advised of cost, and work carried out to my satisfaction

Service
Sounds like it all went accordingly to plan! Thank you for the feedback! Niall MacFlynn - Head of Business

I would not have changed this year only for Adrian. He was on the "ball", in a very nice way. He knows what I like and was very realistic.

Service
Great to hear Adrain is looking after you! Thank you for your continued loyalty, it is very much appreciated! Niall MacFlynn - Head of Business

Excellent customer service

Service
Thank you! Niall MacFlynn - Head of Business

Very Frustrating!. Car booked in Pre Xmas. Was not looked at on the day as planned (did get loaner car). Was then told it needed a shock which would not arrive until after Xmas. I had to call in Feb to get update. Then told it was not a shock...

Service

John arranged the servicing immediately, and it was carried out with absolutely no hassle to me or disruption to my working life.

Service
Great to hear you had a positive experience and John looked after you well! Niall MacFlynn - Head of Business

Generally I am extemely satisfied with the performance at JKC. Following the last service there was a minor issue, which was speedily resolved to my complete satisfaction.

Service
Our teams will always go above and beyond to resolve any issue for a customer. Delighted to hear we got it right and all is good! Niall MacFlynn - Head of Business

Everything went to plan and the time it took to carry out the first service. I was looked after very well by all in JKC Coleraine.

Service
Great to hear it all went smoothly! Niall MacFlynn - Head of Business

The team serviced the vehicle very quickly.

Service
We don't hang around! Great to hear it all went smoothly. Niall MacFlynn - Head of Business

JKC done what as requested within the agreed time frame and returned the car spotlessly clean.

Service

Excellent customer service. Speedy service. Everything fully explained.

Service
Thank you. It's always great to get recognition for doing the job well! Niall MacFlynn - Head of Business

again service was quick and easy. kept informed at all times

Service

Nice people to deal with and great service . Friendly efficient and very courteous.

Service
Kind words indeed. Thank you! Niall MacFlynn - Head of Business

Excellent attention to the customer.

Service

Excellent service by the JKC team from the receptionist to the service technicians. I was very pleased with the written findings and costs after my visit. I shall be arranging another visit to sort out the items highlighted The checklist I received

Service

Service completed within time stated

Service
Delighted to hear we delivered on time! Niall MacFlynn - Head of Business

The car was serviced and returned to us in top condition and on time. We were treated to coffee and biscuits etc while we waited. The staff were friendly and couldn’t do enough for us. Very attentive. We couldn’t have asked for anything more!

Service
Thank you for your most positive feedback! I'm delighted to hear our team provided you - and your car - with the best possible care and attention during your recent visit! Niall MacFlynn - Head of Business

Everything about visit was first class. From coffee on arrival to prompt completion of work on time and handing back car cleaned and ready to go

Service

Not all work complete but not their fault as part had to be ordered.Changing vehicle next week to X1 anyway.

Service

Door seal issue after 3rd visit now seems to be sorted, door seals replaced, should have been replaced 1st time, no questions asked on a new car.

Service

First Class

Service

Friendly Staff

Service
Thank you! Niall MacFlynn - Head of Business

Genny was immediate and concise in her response and updates throughout the time taken to complete the works.

Service
Thank you for your kind words regarding Genny who will ALWAYS ensure you and your car are well cared for! Niall MacFlynn - Head of Business

Work completed on time. Good sharing of information.

Service
Thank you. Delighted to hear your positive feedback. Niall MacFlynn - Head of Business

Friendly, efficient, communicate properly with me when my car was in. Delivered it back to met in perfect order

Service
Delighted to hear everything went smoothly! Niall MacFlynn - Head of Business

Work was completed in time stated.Dropped to work after leaving car. Picked up from work at the end of the day

Service

All staff we dealt with very professional

Service
Thank you for your kind words! Niall MacFlynn - Head of Business

Having not had a pleasant experience with delays with my car due to unforeseen circumstances wirh the service JKC rectified the situation very well.

Service

Hassle free

Service
Great to hear that. Thank you for the feedback! Niall MacFlynn - Head of Business

JKC is a fantastic BMW Dealership who I have found to be totally reliable and most dependable. All the staff are highly trained who go that extra mile to ensure their customers receive the highest attention .There is always a warm welcome at JKC.

Service
Thank you for your kind comments and your positive, detailed feedback. Our staff will always go the extra mile to deliver the best in customer service so it's great to see that recognised! Niall MacFlynn - Head of Business

Arranged a suitable date and time to book in the carGot chauffeured to and from my meetingThe car was ready on my return as well as having been washed and cleaned

Service
Great to hear that everything went smoothly from start to finish! Niall MacFlynn - Head of Business

Car serviced quickly and came in immaculate state.

Service
Fantastic to hear both you and your car were well looked after! Niall MacFlynn - Head of Business

Once I contacted the garage with the problem the staff ensured that my car was booked in as quickly as possible for the service to be carried out. My car was returned with problem sorted and car washed and cleaned.

Service
Delighted to hear it all went well. Thank you! Niall MacFlynn - Head of Business

good

Service
Thank you! Niall MacFlynn - Head of Business

While works were being completed hospitality was provided. Staff welcoming and easy to talk to.

Service
Great to hear the team looked after you well whilst your car was also receiving some TLC. A very pleasant environment to spend some time in! Niall MacFlynn - Head of Business

Pleasant, helpful and friendly staff. I was kept up to date at all stages.

Service
Thank you for your lovely words regarding our staff, who will always go the extra mile to ensure the customer is well looked after and, of course....kept informed! Niall MacFlynn - Head of Business

JKC delivers customer service second to none. When we collected our car after a computer upgrade, to our amazement we received a complimentary valet. It was followed up the next day to ensure we were completely satisfied.

Service
Thank you for your kind and positive comments! I'm delighted to hear our Service team exceeded your expectations...that's what we do at JKC! Niall MacFlynn - Head of Business

Extremely responsive, professional and courteous.

Service
Thank you for your kind words and positive comments! Niall MacFlynn - Head of Business

Helpful staff and very friendly

Service
Thank you for your positive feedback and kind comments regarding our staff. They are much appreciated! Niall MacFlynn - Head of Business

First rate customer contact excellent knowledge. Car was finished a little later than I was told some grime on seat cowling and carpet.

Service

The staff at JKC went out of their way to accommodate us. We are always welcomed with a friendly greeting and always offered a cup of tea as soon as we enter.

Service

Quick and courteous and without fuss

Service
That's exactly how it should be, each and every time you visit, so delighted to hear your feedback...thank you! Niall MacFlynn - Head of Business

Well looked after

Service
Delighted to hear that...thank you! Niall MacFlynn - Head of Business

Service carried out OK

Service
Great to hear everything went well! Niall MacFlynn - Head of Business

All previous occasions excellent service. On this occasion considerable delay and lack of explanation.

Service
Apologies for the delay you experienced on this visit, and in particular, the lack of communication you received from our team on the day. Thank you for taking our call to discuss your feedback; as a result we have revisited our processes with immediate effect. Niall MacFlynn - Head of Business

Had to wait to long

Service

In Belfast they chauffeured us into the city centre and collected us when the service was finished

Service

FRIENDLY PEOPLE AND SERVICE WAS BRISK.

Service
Great to hear it all went according to plan. Thank you for your positive feedback! Niall MacFlynn - Head of Business

Customer service

Service
Thank you! Niall MacFlynn - Head of Business

Very happy with courtesy and efficiency of service.

Service
Thank you! Niall MacFlynn - Head of Business

It was very prompt n efficient service

Service
Great to receive your comments; thank you! Niall MacFlynn - Head of Business

Ryan Whyte was couteurous, friendly and pleasant throughout the handover of the vehicle and impressively knowledgable about the vehicle itself. Nothing was too much trouble and this very much put me at ease.

Sales
Thank you for your kind comments with regard to Ryan, who is, without doubt, a credit to JKC! The people you interact with play such an important role in the purchase of a new car, and at JKC we have some of the best in the industry! Niall MacFlynn - Head of Business

Richard is amazing

Sales
He certainly is, thank you! Great to hear everything went well. Niall MacFlynn - Head of Business

I have dealt with a Richard for all my purchases at JKC and I couldn’t recommend him highly enough.

Sales
Thank you for your kind words and your positive comments regarding Richard. Niall MacFlynn - Head of Business

Teh hand over, tiem given to me and the over helpfulness of the staff

Sales
Thank you for your kind comments and for your continued loyalty. It's a pleasure to have you a customer! Niall MacFlynn - Head of Business

Happy

Sales
And if you're happy, we're happy! Niall MacFlynn - Head of Business

Friendly, knowledgeable staff... good range of cars available.

Sales
Thank you for your kind words regarding our staff. Our Millburn Road site can now display 35 New BMW's for immediate delivery so plenty of choice; great to hear you found that useful! Niall MacFlynn - Head of Business

Felt like a valued customer and the car was presented superbly.

Sales
Delighted to read your comments. Thank you for choosing JKC for your New BMW! Niall MacFlynn - Head of Business

Throughout the car selection process JKC, Coleraine could not be faulted. We were looked after well and the car was presented well when being collected.

Sales
Thank you. It's great to read your kind and positive comments. Delighted to hear our team looked after you so well from start to finish! Niall MacFlynn - Head of Business

This is the 2nd car I have got from Michael McManus, JKC, Coleraine. His customer service from beginning to end is excellent. He is professional, listens and makes recommendations to match the customers needs/wants.

Sales
Delighted to read your comments regarding Michael who is a fantastic asset to JKC! Without doubt, the people you interact with are such an important factor when it comes to purchasing a car, and in JKC, we have some of the best! Niall MacFlynn - Head of Business

It is a lovely, friendly centre and I had a child with me who was able to go to the play area and she also enjoyed the experience immensely

Sales
Indeed, we see ourselves as a very family friendly business, so it's great to read your comments. Delighted to hear you both enjoyed the experience! Niall MacFlynn - Head of Business

Michael McManus was very friendly and approachable. Explained everything to a t.

Sales
Great to hear everything went smoothly and Michael looked after you well! Niall MacFlynn - Head of Business

Michael McManus in JKC was very thorough, excellent Customer Service which was hassle free. Very smooth transition into my new car.

Sales
Thank you! Michael is a fantastic individual and a great asset to JKC. We - and needless to say Michael! - are delighted to hear your feedback. Niall MacFlynn - Head of Business

Very courteous, friendly and competent staff throughout the sales process.

Sales
Thank you for your kind words regarding our staff! Delighted to hear everything went well. Niall MacFlynn - Head of Business

Richard the salesman treated us well and was very efficient as always

Sales
Delighted to read your comments - as is Richard! Thank you for your continued loyalty to both JKC and the BMW brand. Niall MacFlynn - Head of Business

Excellent service. Coleraine shop. Ryan dealt with us. Couldn't fault the service.

Sales
Delighted to hear you had an excellent experience and Ryan looked after you well! Niall MacFlynn - Head of Business

All went smoothly and everyone friendly and helpful

Sales
That's great to hear. Thank you! Niall MacFlynn - Head of Business

Very well looked after and every aspect of the transaction was fully explained

Sales
Thank you! Great to hear it all went smoothly. Niall MacFlynn - Head of Business

The staff at the BMW Centre could not have been more helpful throughout the whole process of deciding on the model I wanted and choosing the specifications to meet my needs.

Sales
Thank you for your feedback. Your kind words and comments regarding our staff are very much appreciated! Niall MacFlynn - Head of Business

Jkc is a top class prestige car dealership. The best I have experienced @ I have driven all the top Marques in over 40 yrs driving . They do everything in a simple , uncomplicated & friendly way .

Sales
Thank you for your kind words and very positive feedback. High praise indeed which is much appreciated! Niall MacFlynn - Head of Business

Fantastic service

Sales
Thank you! Niall MacFlynn - Head of Business

Delivered on time and to specification

Sales
"Do exactly as you say you would do"...it's the only way we know at JKC! Thank you for your positive feedback. Great to hear all is well! Niall MacFlynn - Head of Business

All questions answered . Courteous staff at all stages.

Sales
Thank you for your kind words! Great to hear it all smoothly and we looked after you well. Niall MacFlynn - Head of Business

Richard Smyth was a pleasure to deal with and the whole process was seamless. Lots of information to help make decisions, never pushy. Overall fantastic experience and a great car.

Sales
Delighted to receive your most positive feedback regarding your recent purchasing experience. Richard is a fantastic asset to JKC; he really knows how to look after the customer, so thank you for those kind words! Niall MacFlynn - Head of Business

very helpful in everything

Sales
Thank you! Niall MacFlynn - Head of Business