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ABOUT JKC.

Find out more about what we do and our team.

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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Another Successful Night for JKC at the BMW Retailer of The Year awards.

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MOTABILITY OFFERS 2018

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BMW i8 Roadster

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Technicians Wanted at JKC Coleraine

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Business Sales Executive

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Immediate Delivery Selection

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Impress with the new BMW Shadow Edition

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Registration Numbers for Sale

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JKC Sponsor Ballymoney Rugby Club

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JKC - BMW UK 2015 New Car Retailer of the Year

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HUTCHY MIRACLE MAN

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Awards are a team effort

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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0% APR ON BMW PARTS & ACCESSORIES

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Technicians Wanted at JKC Coleraine.

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0% APR ON BMW X5

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0% APR ON BMW 4 SERIES

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Sorry, This car is now sold.

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0% APR ON BMW X5

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Meet the team

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Niall Macflynn

Head of Business
  • Department Management Team

Ashley Hay

Company Accountant
  • Department Management Team

Andrew Hutchinson

New BMW Sales Manager
  • Department Management Team

Craig Martin

Used BMW Sales Manager
  • Department Management Team

Genny Doherty

Service & Warranty Manager
  • Department Management Team

Gary Jackson

Parts Manager
  • Department Management Team

Marie Gregg

Meet & Greet
  • Department New BMW Sales Team

Alex Black

Reception

Angela O'Brien

Sales Admin
  • Department New BMW Sales Team

Ryan Whyte

BMW Sales
  • Department New BMW Sales Team

Michael McManus

BMW Sales
  • Department New BMW Sales Team

Richard Kernohan

BMW Sales
  • Department New BMW Sales Team

Stephen Millar

BMW Genuis
  • Department New BMW Sales Team

Jane Cassidy

Business Manager
  • Department BMW Approved Used Cars

Sarah Griffin

Sales Admin
  • Department BMW Approved Used Cars

Des Hassan

Used BMW Sales
  • Department BMW Approved Used Cars

Adrian McFarland

Used BMW Sales
  • Department BMW Approved Used Cars

Jonathan Henderson

Used BMW Sales
  • Department BMW Approved Used Cars

Charlene McMenemy

Used BMW Sales
  • Department BMW Approved Used Cars

Stephen Hyndman

BMW Service Advisor
  • Department Aftersales Team

Aidan Quiqley

BMW Service Advisor
  • Department Aftersales Team

Jason Robinson

BMW Service Advisor
  • Department Aftersales Team

Stephen Cook

BMW Parts Advisor
  • Department Parts Team

Gerard McGill

BMW Parts Advisor
  • Department Parts Team

Reece White

BMW Parts Advisor
  • Department Parts Team

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Always the best. Consistent and friendly.

Service
Many thanks for your kind words. They are much appreciated! Niall MacFlynn - Head of Business

Hassle free and very pleasant

Service
Exactly how it should be! Great to hear that, thank you! Niall MacFlynn - Head of Business

All needs were catered. Michael McManus guided me through the entire process with ease & expertise. He immediately addressed my concerns and sorted any issues urgently. I appreciated his help, time & all of this was done in an affable & friendly way

Service
Thank you for those kind & positive comments. You're in great hands with Michael who really knows how to look after the customer...a fantastic asset to the team here at JKC! Niall MacFlynn - Head of Business

Friendly staffEfficiency of the operationCar was valleted and washed at collectionService completed in timely fashionFollowup call to see if all was ok

Service
Great to hear everything went so well! Thank you for taking the time to provide feedback; your comments are very much appreciated! Niall MacFlynn - Head of Business

Tried very hard to resolve an issue I had

Service

Service was excellent as always, staff are always very polite, friendly and helpful.

Service

Very quick service and very obliging staff.

Service

From the greeting I received on entering until completion of the service I was made to feel somewhat special.

Service

As above great service and excellent staff

Service

Problem free from start to finish,and the car was returned and ready to go at the promised time.

Service

I always get first class service at JKC and all the staff are so friendly and helpful.

Service

Staff were great, very courteous and helpful but I was told the problem I had was fixed and within 5 minutes of leaving the garage the fault had returned and now I am being told that I must replace the turbo even though a separate part is faulty

Service

Was taken on time and all work carried out correctly

Service

Very satisfied but had to wait a long time for a part to be delivered. It took almost two weeks to sort the problem out.

Service

Very friendly and helpful staff.

Service

My car needed a repair and it was collected from my work (70 miles from dealers) and a courtesy car left

Service

JKC always go the extra step

Service
We do! And we will always will! Thank you for your kind comment. Niall MacFlynn - Head of Business

Everything went to plan

Service
Great to hear that! Niall MacFlynn - Head of Business

Everything required appears to have been done.

Service
Great to hear everything was carried out to your satisfaction! Niall MacFlynn - Head of Business

Can’t fault the dtaff

Service
Delighted to hear that...thank you! Niall MacFlynn

The staff at JKC were very helpful, knowledgable, and helpful

Service
Thank you! Niall MacFlynn - Head of Business

Timely, courteous and most importantly skilful assistance

Service
Thank you for those kind words! Niall MacFlynn - Head of Business

It was all good, though it took slightly longer than anticipated due to the nature of the repair

Service

Very friendly

Service

Bookings are confirmed, knowledgeable staff and service engineers.

Service

Excellent staff who were very attentive

Service
Thank you for your kind words. Great to hear we looked after you well! Niall MacFlynn - Head of Business

Personal service and attention to detail from a family owned company.

Service
Rest assured, as a family business the customer will ALWAYS be at the core of everything we do. Thank you for recognising that! Niall MacFlynn - Head of Business

Couldn't do enough to help

Service

Staff were very attentive and excellent in meeting our needs

Service
Great to hear everything went well! Niall MacFlynn - Head of Business

Achieved what I needed with no fuss.

Service

Satisfied with car, but some times BMW serivce/parts etc can be overly expensive

Service

The appointment was easy to book and the work completed at a time that suited me.

Service

Nothing was any trouble,any questions answered and everyone was very friendly and welcoming.

Service
Thank you for your kind and positive comments. Niall MacFlynn - Head of Business

Friendly reliable service every time

Service
Great to hear that! Thank you. Niall MacFlynn - Head of Business

It was a matter of Navigation update and Gerard was first class in his courtesy and consideration. Also another day recently for the Parking system.They found the cause and fixed it quickly.

Service
Delighted to hear we are responding to all your needs in a swift and customer centric fashion! Thank you for taking the time to provide feedback. Niall MacFlynn - Head of Business

People very accommodating and went the extra mile

Service
Your comment is very much appreciated. Thank you! Niall MacFlynn - Head of Business

Appeared not to care after I requested they look at my vehicle as I believed there to be a fault with it. On two separate occasions I was informed that an appointment was not available until 10 days away. Was told to contact bmw emergency service !

Service

service took longer than I was originally told but I was given a courtesy car as I had another appointment and couldn't wait any longer.

Service

Very pleasant, helpful staff.

Service
Thank you for your kind words! Niall MacFlynn - Head of Business

Slick dealer.

Service
Thank you! Niall MacFlynn - Head of Business

collect and return service

Service

Warm and welcoming

Service
Delighted to hear that...thank you! Niall MacFlynn - Head of Business

Work carried out to my satisfaction and at a competitive price.

Service

Expensive

Service
Thank you for taking my call to discuss this. Unfortunately, the issue with your washer bottle was not covered under warranty, although I understand this was the only cost on the day as your Service Inclusive package covered the entire service bill. Niall MacFlynn - Head of Business.

Efficient staff and assistance with part required outside 3 year warranty

Service

I was completely satisfied with the service I received. Staff were all very courteous and helpful and the service was very quick.

Service

Car well presented for MOT plus an excellent level of courtesy car

Service
Great to hear it all went well and the courtesy car exceeded your expectations! Niall MacFlynn - Head of Business

Good service

Service
Thank you! Niall MacFlynn - Head of Business

Car was not ready at agreed time and I require to return for a software reset.

Service

Could find no fault with service

Service

All went well from appointment through to when had the repair carried out

Service
Delighted to hear it all went well! Niall MacFlynn - Head of Business

Faultless service.

Service

Everything went smoothly left car and went shopping returned to a well cleaned car outside and in!

Service
Great to hear you had a positive experience from start to finish! Niall MacFlynn - Head of Business

Charlene was very helpful and appreciated that I needed time to make decisions

Service
Delighted to hear Charlene looked after you so well. Without doubt, our people are our greatest asset so it's great to read your comment! Niall MacFlynn - Head of Business

Very easy process

Service
Delighted to hear that, thank you! Niall MacFlynn - Head of Business

Staff were 100% courteous and professional

Service

I went in with a warning my tyre pressure was low and Richard Smyth organised for the guys to check it out ,it turned out my tyre was split and I needed a new tyre which was duly fitted

Service

Prompt and efficient completion of service

Service

Perfect

Service
Thank you! Niall MacFlynn - Head of Business

I called at JKC coleraine, although i didn't have an appointment I was dealt with right a way, i left the car with them and went shopping in coleraine, an hour later they phoned me to say my car was ready. That is what I definitely call service.

Service

JKC have a very professional approach and cleared up warranty issues without any dispute.

Service
Delighted to hear we did a good job. Thank you! Niall MacFlynn - Head of Business

1 phone call they take care off my car brilliant

Service
Our teams will always go the extra mile to ensure your visit is as seamless as possible. Thank you for your positive feedback! Niall MacFlynn - Head of Business

Excellent customer service. Very friendly staff. Made it very easy

Service
Thank you! Our team will always go the extra mile to ensure you have the best customer experience possible! Niall MacFlynn - Head of Business

Everything that was requested to be looked at was done and we were kept informed through out the process

Service
"Do what you said you would do" - it works everytime! Thank you for your feedback. Niall MacFlynn - Head of Business

Pleasant staff, clean and tidy, complimentary tea/coffee.Hand over was especially satisfactory.Felt no rush and plenty of time to ask questions.

Sales
Thank you for your kind words and positive feedback. I'm delighted to hear our team looked after you well! Niall MacFlynn - Head of Business

This is a 'well oiled machine',everything is of the highest standard and so well appointed that you couldn't help but be impressed.

Sales
Thank you! Your kinds words are very much appreciated. Delighted to hear you had a premium customer experience. Welcome to JKC! Niall MacFlynn - Head of Business

Fantastic service and attention to detail by Ryan Whyte

Sales
Delighted to hear Ryan looked after you so well! Thank you for your comments. Niall MacFlynn - Head of Business

I was very impressed by the efficiency and professionalism shown throughout the process and was always treated in a friendly and courteous manner. Excellent customer relations.

Sales
Thank you very much for your kind words and positive feedback. At JKC, we consistently focus on delivering a premium customer purchasing experience, so your comments are really appreciated! Niall MacFlynn - Head of Business

Was well presented

Sales
Thank you! Niall MacFlynn - Head of Business

As above first class service

Sales
Thank you! Niall MacFlynn - Head of Business

The staff are really nice and they make you very comfortable until whoever it is you are waiting to see is available. Lovely atmosphere.

Sales
At JKC, we really focus on delivering a premium customer experience from the very moment you arrive, so it's great to read your positive comments...thank you! Niall MacFlynn - Head of Business

great knowledgeable and friendly sales staff

Sales
Our people are our best asset, and at JKC we have some of the best in the industry. Thank you for recognising that! Niall MacFlynn - Head of Business

Great jkc Coleraine Ryan

Sales
Thank you! Delighted to hear Ryan made the difference! Niall MacFlynn - Head of Business

The staff in the showroom were really lovely and the rep was excellent

Sales
Thank you for your kind and positive comments regarding our staff! Delighted to hear they looked after you well. Niall MacFlynn - Head of Business

From start to finish, an excellent and informed service throughout.

Sales
Delighted to hear our team looked after you so well! Thank you for taking the time to provide feedback. Niall MacFlynn - Head of Business

The JKC dealership and especially Ryan, our salesman, were fantastic to deal with. It was a pleasant experience from start to finish.

Sales
Delighted to hear you had a great customer experience and Ryan looked after you well! Thank you. Niall MacFlynn - Head of Business

Ryan was more than helpful and pulled out all the stops to help us get what we needed.

Sales
Ryan will always go the extra mile to ensure you have the best possible customer experience. Thank you for your kind words! Niall MacFlynn - Head of Business

Again excellent car

Sales
Your New X5 is a fantastic car. Thank you for the feedback! Niall MacFlynn - Head of Business

Great communication between the staff and the customer.

Sales
As a business, we really focus on providing good communication with the customer at all times, so it's great to read your comments. Thank you! Niall MacFlynn - Head of Business

Ryan Whyte was couteurous, friendly and pleasant throughout the handover of the vehicle and impressively knowledgable about the vehicle itself. Nothing was too much trouble and this very much put me at ease.

Sales
Thank you for your kind comments with regard to Ryan, who is, without doubt, a credit to JKC! The people you interact with play such an important role in the purchase of a new car, and at JKC we have some of the best in the industry! Niall MacFlynn - Head of Business

Richard is amazing

Sales
He certainly is, thank you! Great to hear everything went well. Niall MacFlynn - Head of Business

My new car has been delayed, was due 5th April still not arrived.

Sales
Apologies your New X6 took slightly longer to arrive than anticipated. Thank you for taking my call to discuss the matter. Delighted to hear you had an excellent experience otherwise! Niall MacFlynn - Head of Business

I have dealt with a Richard for all my purchases at JKC and I couldn’t recommend him highly enough.

Sales
Thank you for your kind words and your positive comments regarding Richard. Niall MacFlynn - Head of Business

Happy

Sales
And if you're happy, we're happy! Niall MacFlynn - Head of Business

Teh hand over, tiem given to me and the over helpfulness of the staff

Sales
Thank you for your kind comments and for your continued loyalty. It's a pleasure to have you a customer! Niall MacFlynn - Head of Business

Friendly, knowledgeable staff... good range of cars available.

Sales
Thank you for your kind words regarding our staff. Our Millburn Road site can now display 35 New BMW's for immediate delivery so plenty of choice; great to hear you found that useful! Niall MacFlynn - Head of Business

Felt like a valued customer and the car was presented superbly.

Sales
Delighted to read your comments. Thank you for choosing JKC for your New BMW! Niall MacFlynn - Head of Business

Throughout the car selection process JKC, Coleraine could not be faulted. We were looked after well and the car was presented well when being collected.

Sales
Thank you. It's great to read your kind and positive comments. Delighted to hear our team looked after you so well from start to finish! Niall MacFlynn - Head of Business

This is the 2nd car I have got from Michael McManus, JKC, Coleraine. His customer service from beginning to end is excellent. He is professional, listens and makes recommendations to match the customers needs/wants.

Sales
Delighted to read your comments regarding Michael who is a fantastic asset to JKC! Without doubt, the people you interact with are such an important factor when it comes to purchasing a car, and in JKC, we have some of the best! Niall MacFlynn - Head of Business

Michael McManus was very friendly and approachable. Explained everything to a t.

Sales
Great to hear everything went smoothly and Michael looked after you well! Niall MacFlynn - Head of Business

It is a lovely, friendly centre and I had a child with me who was able to go to the play area and she also enjoyed the experience immensely

Sales
Indeed, we see ourselves as a very family friendly business, so it's great to read your comments. Delighted to hear you both enjoyed the experience! Niall MacFlynn - Head of Business